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Aug 25 2022 12:19pm
Quote (Expanse @ Aug 25 2022 11:16am)
Is the email you’re choosing the verification email to go to different the email you linked to your original D2jsp account or is it the same email for both?

If so you can make a gmail account and re attempt the recovery process but choose the gmail email for the verification email to go to. May be a issue between D2jsp and your email comcast I’m not sure just trying to help you use all your options.

You can choose what email the instructions/verification goes to so I would attempt again with a gmail even if you’re only using it to get access back to your old account.


Other than this account I am using now to plead my case....The original account has only the one email address - the Comcast one.

I appreciate you helping me on this, I just have no clue on what else to do.
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Aug 25 2022 12:23pm
Quote (sleepergt500 @ 25 Aug 2022 14:19)
Other than this account I am using now to plead my case....The original account has only the one email address - the Comcast one.

I appreciate you helping me on this, I just have no clue on what else to do.



Don’t think you’re understanding what I’m saying I’ll quote it.

Quote
What is a current, working email address where you can be reached:
Make sure you have access to this email address, as ALL replies about your account recovery will be sent to this email address!
if you have been keylogged, please make sure you create a new email address, or use an email address that you have never used for your account on d2jsp before.


I’m saying use a gmail for this portion and see if it helps :thumbsup:

This post was edited by Expanse on Aug 25 2022 12:24pm
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