I'd use many or all of these. Be careful with what you do on the internet.
Some how that person got information from you.
A lot of the problems I see come from people going to those sites that have really funny pictures and they "Like" it on facebook which requires your password or something.
Not sure where this is posted but somewhere on this site it is.
Computer Cleaning and Disinfection
1.... Go here, get SuperAntiSpyware (free):
http://www.superantispyware.com/ ...save it to desktop.
2.... Go here, get TDSSKiller.exe
http://support.kaspersky.com/viruses/solutions?qid=208280748 save it to ur ...desktop.
3.... Install and update SuperAntiSpyware.
4.... UN hook Internet cable from back of comp....Reboot into safemode and run a FULL scan with SuperAntiSpyware...remove w/e it finds.
5.... Reboot back into normal mode and run TDSSKiller.exe following the directions where you downloaded it. Do w/e fixes/cures it suggests.
6.... Put your Windows CD/DVD in the optical drive....go to: START > Run and type: sfc /scannow and click OK...it takes about 20 mins to run, or less. RE-hook Internet Cable to back of comp.
7.... Using Internet Explorer go here:
http://www.eset.com/us/online-scanner/run ...and run a FULL scan...remove w/e it finds.
8.... Get CCleaner here:
http://www.piriform.com/ccleaner/download from the Prirform link (about 3 inches below the big green BUY button) Install it and run both the CLEANER and the scan for ISSUES, remove w/e IT finds.
9.... Get Glary Utilities here:
http://www.glaryutilities.com/ ....install it and run it's TRACKS ERASER and it's REGISTRY SCANNER and DISK CLEANUP...remove w/e they find.
10...Get Malwarebytes (free) here:
http://www.malwarebytes.org/...from the GREY Download Now button....install it, update it, and run a full scan...remove w/e it finds.
Currently (2011, summer) the best paid - for antiviruses are: Norton, Kaspersky, Bitdefender 2011 and ESET NOD32. So far no one has been able to crack these paid versions...so pony up or go for the free AV's
If you have AVG Anti-Virus, (which is both over zealous and has been shown to have problems with Win7 on many occasions)...download either:
Microsoft Security Essentials AntiVirus from here:
http://tinyurl.com/66cgeygAvast! AntiVirus from here:
http://www.avast.com/en-us/free-antivirus-downloadAd-Aware AntiVirus from here:
http://www.lavasoft.com/products/adawarefree.php and save it to desktop.
Unhook internet cable from back of comp.
Reboot comp into safe mode, and completely UN-install AVG antivirus.
Reboot into normal mode and install Microsoft Security Essentials or Avast! or Ad-Aware.
Turn comp off....rehook internet cable to back of comp. Turn comp ON.
Update MSE OR Avast! or Ad-Aware, then do Windows Updates....then run a full scan with MSE OR Avast! OR Ad-Aware.