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Member
Posts: 19,760
Joined: May 20 2006
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Mar 13 2024 06:32pm
Quote (Lionhearted @ Mar 14 2024 01:14pm)
Every recovery is carefully reviewed

Rest assured every recovery is carefully reviewed and you're not dealing with a robot or anything of that nature,

when filling out the recovery form try and provide as much detail as possible, including clues to previous e-mails you've registered your account with if you don't remember exactly what the address was and even your location where you lived before when you registered your account (if you've moved between 2006 - now that is) or even old purchases of fg and information regards to your personal ID may help, just try and be as detail as possible when submitting a recovery form.


ok cool. iv tried that on numerous occasions, and you guys keep manually rejecting it.

if i do it again, can you please make sure it goes through fine?
Member
Posts: 19,760
Joined: May 20 2006
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Mar 13 2024 08:22pm
ok iv put another one through. remember its me, if staff can please be shown this thread, that would help.
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Mar 13 2024 11:27pm
Quote (Ferbus @ Mar 14 2024 07:32am)
ok cool. iv tried that on numerous occasions, and you guys keep manually rejecting it.

if i do it again, can you please make sure it goes through fine?


Whilst I understand your frustration it all depends on the information provided by you since we prioritize the security of our user’s accounts and the information provided by you will have to be accurate and is able to verify 100% of your account ownership in-order for the recover to happen.

You may also check your browsing history and such from one year ago or your current e-mail to see if you’re using it as a backup e-mail for your old e-mail addresses.

This post was edited by Lionhearted on Mar 14 2024 12:25am
Member
Posts: 19,760
Joined: May 20 2006
Gold: 53.00
Mar 14 2024 08:51pm
awesome. all sorted now guys. thanks for everyones help :) super appreciated. :thumbsup:
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Mar 14 2024 09:05pm
This post is a violation of the site rules and appropriate action was taken.

They don’t care about your mistakes of inputs is all I saying.
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