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Dec 25 2007 04:19pm
Hey, i got hellgate: london for christmas and i get some errors when trying to play.


When i click single player i get this error: The procdure entry point GetProcessHandleCount could not be located in the dynamic link library KERNEL32.dll.

When i click multiplayer i get this error: The procedure could not be located in the DLL.

When i try to download single player update i get this error: This application has failed to start because WINHTTP.dll was not found. Re-installing the application may fix this problem.


I've reinstalled 3 times, each time successful yet i get these errors

Many thanks.
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Dec 25 2007 04:32pm
send a mail/phone call the support
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Dec 25 2007 04:41pm
search the hellgate forums too.
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Dec 25 2007 04:45pm
Quote (blind_chief @ Tue, Dec 25 2007, 03:41pm)
search the hellgate forums too.


I have, but i can't find anything -,-
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Dec 25 2007 08:13pm
still hasn't been fixed. help plz.
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Dec 25 2007 09:12pm
i cant find any info on these things.
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Dec 25 2007 10:26pm
Quote (Scimish @ Tue, Dec 25 2007, 02:19pm)
When i click single player i get this error:  The procdure entry point GetProcessHandleCount could not be located in the dynamic link library KERNEL32.dll.


http://hellgate.custhelp.com/cgi-bin/hellgate.cfg/php/enduser/std_adp.php?p_faqid=2805&p_created=1193726472&p_sid=yTl9m8Ui&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MSZwX3Byb2RzPSZwX2NhdHM9MCZwX3B2PSZwX2N2PSZwX3NlYXJjaF90eXBlPWFuc3dlcnMuc2VhcmNoX25sJnBfcGFnZT0xJnBfc2VhcmNoX3RleHQ9S0VSTkVMMzIuZGxs&p_li=&p_topview=1

Quote (Scimish @ Tue, Dec 25 2007, 02:19pm)
When i click multiplayer i get this error: The procedure could not be located in the DLL.


don't know, may be related to the first one.

Quote (Scimish @ Tue, Dec 25 2007, 02:19pm)
When i try to download single player update i get this error: This application has failed to start because WINHTTP.dll was not found. Re-installing the application may fix this problem.


Also, can't find anything.


If you are using sp2, then I don't know what to say. Make sure all the windows updates are done. Do windows update from the start menu, select custom just to see what is listed. I have had problems fixed by updating some of the software that is not even seemingly related. But if you don't know what you are doing, you should maybe turn automatic updates on.

This post was edited by blind_chief on Dec 25 2007 10:26pm
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Dec 25 2007 10:43pm
ok Chief, will try this. smile.gif
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Dec 25 2007 10:57pm
updated and still not working cry3.gif
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Dec 26 2007 01:13am
Quote (Scimish @ Tue, Dec 25 2007, 09:57pm)
updated and still not working cry3.gif


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