I just got charged 3 times for ssb from the shop
I was wondering if anyone can tell me if I am able to get a refund?
I submitted a ticket to Nintendo so I was wondering if anyone can tell me their response time from personal experience.
I want to keep one of the purchases just would like my money back for the other 2 :/

e/ I did try calling the hotline but they are closed atm so I have to wait till the AM
Any quick response is appreciated. I'm getting furious as I had no extra money to spend other than on this game.

e2/ I can see on the ereciept it says funds added online will be non refunded. But surely they can do something about this right?
I want to keep on of the purchases just need the other 2 refunded I didn't mean to buy 3 of the same game..

This post was edited by AboxofWater on Oct 8 2014 11:52pm

wait and contact nintendo tomorrow

This^ this has happened to quite a few people buying this from eshop

This has happened to more then one person?
makes me never to want to use eshop again.

Update for anyone curious or had this problem.
I got charged only once for the game and I have 2 pending transactions still for the game. The guy from Nintendo said I had only been charge once and the pending should revert back.
So if this happens to you don't freak out just make a call to confirm you were only charged once.
As for my submitted ticket on the Nintendo site I have still not received a reply from them so it seems calling is the best solution.



Yea I don't think ima buy from the eshop again after this.

don't blame you that would piss me off

eshop is fine imo, never had a problem with it

Still no refund and still no response from Nintendo about my submitted ticket. GG Nintendo, gg.

same here, but still worries me since its happened to more the one person

honestly i'm having a hard time figuringmout how it can even happen