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Oct 9 2021 01:35pm
i just bought a ps4 but it has parental controls set on it and i can't sign into the account that is already on it in order to factory reset
anyone know how i can get around this to factory reset? i wouldnt do this but with parental controls it wont let me set my account
onto it
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Posts: 5,519
Joined: Jun 4 2007
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Oct 11 2021 10:08pm
Quote (likeamouse @ Oct 9 2021 03:35pm)
i just bought a ps4 but it has parental controls set on it and i can't sign into the account that is already on it in order to factory reset
anyone know how i can get around this to factory reset? i wouldnt do this but with parental controls it wont let me set my account
onto it


1. Download the official PS4 firmware

On your PC, search for the latest system software from the PlayStation website (version 9.0?) and download it to your computer. To transfer the update to your PS4, you’ll use a flash drive or an external hard drive that can connect via a USB port. Grab an external hard drive or USB flash drive with about 1.1GB of free space.


2. Create a new folder on your USB device and name it PS4

Inside that folder, create a folder and name it “UPDATE” in all caps. Put the firmware file into that “UPDATE” folder so you’ll be able to access it quickly during the transfer. Make sure the file is named “PS4UPDATE.PUP” when you save it.


3. Boot up your PS4 in Safe Mode

Power down your PS4 - do not put in Rest Mode. Hold the power button down until you hear two beeps, which will allow it to boot in Safe Mode.


4. Choose Initialize PS4 (Reinstall System Software) on your PS4

From there, follow all the prompts from your PS4. As you go through, the console will wipe everything, including system software. The next prompts will guide you through plugging in the USB with the update saved and reinstalling the system software. After installing the updated files, your PS4 will be reset to factory settings.

This post was edited by g0dzhand on Oct 11 2021 10:09pm
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