i've been trying to get some teamwork going at my job by showing others the importance of communication!

it's really easy and makes everyone's jobs a lot easier but so many people fail to use it. it can start off as simple as asking everyone if they're doing okay or if they need any help!

communication has to go both ways as well. if you're stuck in a pickle you need to ask for help and if you have a free moment you need to help someone else!

what i like to hear in a restaurant during a rush is, "hey can you drop a salad off to table 43 for me?"

"i got you bro"

"you good man?"

"nah, i need someone to greet table 32"

"i'll have someone greet them for you if i can't get to it"

(i used color code to define different people communicating)

i have a few friends helping me push the teamwork but there is this new Manager that needs some help..

we'll see what happens with that!

i've noticed that my leadership skills have been falling off lately so tonight i practiced keeping people on top of their running side work and encouraging the experienced servers to step up and help the new servers get on the right track!

tomorrow night Chris will be there to help with the communication problem. Chris and i are both Master communicators and we both see what really needs to be fixed at work. we are working as a team to teach other servers how to communicate with eachother and to lead when the times get tough.

the new Manager still needs a lot of work in the teamwork area but i think he has potential so we'll keep him around for awhile!

Maybe invite the new manager out for a beer.

tonight's shift ran pretty smoothly!

when all the night closers got there at 4pm we had a pre-shift meeting and talked about how busy we're about to get over the next 2 months. (we're about to get huge parties everyday until after Christmas is over)

we discussed server availability and prepared everyone to be ready to be busy as heck! also the normal try to push alcohol sales, upsell and guest surveys..

Chris and i started out the evening perfectly by asking everyone if they were doing alright, if anyone needs any help, asking people for help etc.. it's turned into a nightly trend that everyone is catching on to! it's pretty amazing so far how people are really starting to communicate with each other!

we have a bunch of servers that have never served before this job so they don't understand the importance of teamwork and how it can make everyone's job so much easier. that's why Chris and i started showing everyone what teamwork is all about through action and small words!



that's a good idea Tabitha but it's company policy that the Managers are not allowed to hang out with employees outside of work. they can actually get fired if someone reports them doing that at this job.

wild crazy night tonight!

this post wont be so elaborate cuz i'm tired as heck but i want to keep my blog updated anyway!

the majority of the night ran pretty smoothly and everyone was communicating really well except for that stinky ole FOH Manager. The GM and team leader were great at helping out but this new guy.. he has his days when he can be fun and joke around with us and he has his days when he comes in and really just brings the morale of the entire shift down. the person that is supposed to motivate us to have a good shift and tell us to leave our problems outside of work brings his problems to work and takes it out on us! (he doesn't do it to me because but to other servers and especially the female servers! ) he's walking a very thin line with me right now and i'm giving him just a few more chances to get better before i put my foot down and have this guy removed from my work!

well this post was a rant and i feel better now!

tomorrow is gonna be insane so wish me luck and i'll let you know how everything goes!

well tonight was pretty insane just like i called it!

i went in 1 hour early to help out and was put on a party of 25 with another coworker!

i took lead on the party and figured out how many separate checks there would be and who would be on who's check while my partner kept drinks filled. we really communicated with eachother well throughout the whole party!

i let my partner take the small table because they were all going to be on one check but one of them that was going to be on a check in my part of the party. (he took like 7 people's food order and i took like 16 people's food order) (i had the person that was on his part that needed to be on my part transferred over by the Manager)

so.. all the people that he took food orders from were all on one check and all the people i took food orders from were on 8 different checks so i was in charge of keeping the 8 separate checks organized throughout and delivering the checks to each guest.

using teamwork and communicating with eachother we owned that party and they loved us and tipped us nicely!

we both made $41 each off that party in 2 hours and had fun with it!

it's been pretty slow at work due to the holidays so we really haven't needed to use much teamwork but business is picking back up so time to get the teamwork going again!

starting tomorrow and all the way through Christmas we will be having large parties everyday so it will be important that we all communicate with each other and not be afraid to ask for help. we also have a limited amount of strong servers now and a bunch of new servers. some of the new servers have never waited tables before and don't know anything about teamwork and communication but that's what we're here for! it is our duty as strong servers to get the new servers to where they need to be. some of them will take in what they need to know and become strong servers and some of them will quit. (that's just the way the game goes) all we can do is show the new servers what they need to know and if they want to make good money then they will be strong servers like us!

being a server isn't hard if you know what you're doing. basically you need to know the menu, keep up a fast pace, (even when it's slow business) consolidate time and work, be confident, help out your team mates and ask for help and stay organized.

i'll break it all down throughout my next post or even next few posts if needed.

i'm about to go watch Dexter now so i gotta go!

thank you for viewing my blog!

i was trying to go to sleep tonight but i just couldn't do it without telling you how last night at work went!

last night we got caught with our pants down and we got plowed really hard! there was no communication, teamwork was obsolete, and it was like we were all serving for the first time ever in our lives.

see we're getting really busy now and we only have a small handful of good servers that can handle a real strong rush and when we try to communicate with all the new people they look at us like deer in the headlights!

anyway there was a funny thing that happened last night while we were getting our butts royally handed to us!

while i was at the bar waiting for my drinks to get made (for like 5 minutes plus) i saw the bartender and the bar back stressing the heck out to try and get drinks made while the poopy Manager (yes the same garbage Manger that i posted about before) was derping around in slow motion! he walked over and grabbed a glass and washed it..then after he washed it he went and grabbed another glass..and washed it.....then he talked to a bar guest....

meanwhile.. the bartender and bar back were cussing up a storm while shooting me dirty looks for asking about my drinks!

famous quotes from last night:

hey can you help me?

no! i'm too busy!

it's gonna be a better day today though cuz i'm communicating like a mother trucker! i'll communicate the heck out of everyone even if i need to stop taking tables!

i will Manage that mother trucking place if i have to or get fired! truck all the bull split!