via pm we figured it out..
it is a slightly older socket fm2+ A10-7800 cpu system. ram was okay, power was okay, ssd was okay.. drivers and updates were okay. the problem being that it is a cheaper acer "cookie cutter" system with no heatsync on the southbridge chipset. once this chipset hits higher temps it would cause the visual screen tearing/image stacking as the throughput would auto restrict itself due to heat. over time, this would increase in how often it happens and will eventually cause complete system failure.
I suggested a small $400ish upgrade; keeping the current power supply, ssd, and case. Upgrading the motherboard, cpu, ram and adding a m.2 ssd. (ryzen 4600G, 16gb ddr4-3600mhz, 1tb ssd, asus micro atx business class motherboard)
https://ca.pcpartpicker.com/user/Canadian_Born/saved/64NNpg all from the zon due to location, and availability of computer stores/box stores. ($390ish).
the incorporated graphics from the iGPU, is comparable and moderately better than the 1030 they are running currently. the listed upgrade is further upgradeable in the future, should he want to add a better video card, upgrade to a 5000 series cpu, and up the ram .
ill be assisting virtually should he need it once the parts arrive. help swap all the old out and get the new upgraded system running for them
This post was edited by Canadian_Born on Feb 2 2023 01:04pm