log into my lvl 61 hunter (ive never botted)
i play for 2 min ( i just walked around a bit)
boom, games closes and ive been banned
what happened? no idea how to get the account back

if you have premium, send in a report ticket i guess, they can tell you why

might of been in a pt that was hacking or using bot...thats my guess...but yea if you have premuim do what mercurial said

your best option would be to find a better mmo lol