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d2jsp Forums > Other Games > RuneScape > Idk How But I Got Hacked
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Member
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Mar 16 2021 10:48am
i have an authenticator bank pin when i login to play again my account is already a member before i even paid if and all my stuff
is gone i had about 60mil bank wealth now i don't even have 1mil so that means somehow they got past the authenticator
and my bank pin and took everything i mean how the heck did they get past my authenticator and bank pin
jagex promised they would keep my account safe but they didn't
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Mar 16 2021 10:59am
The hackers probably bypassed your authenticator through your email, which means that is compromised too.

Scan all your devices with Malwarebytes (https://www.malwarebytes.com), then after the scans have completed and you have removed any entries MB finds, change the password to your email and games.
Make sure the new passwords are 100% unique to all your logins. Never use the same password twice. Add an authenticator to your email as well.

It could also be because someone knows the "secret questions" attached to your account, if you ever added any. While Jagex has said they never use this information as a guaranteed recovery, it does still hold significant weight when they consider recovery requests.
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Mar 16 2021 02:03pm
Dang rip :(
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Mar 16 2021 02:14pm
sorry for your loss, hmu if you'd like rebuild advice

Quote (Atiesh @ Mar 16 2021 11:59am)
The hackers probably bypassed your authenticator through your email, which means that is compromised too.

Scan all your devices with Malwarebytes (https://www.malwarebytes.com/), then after the scans have completed and you have removed any entries MB finds, change the password to your email and games.
Make sure the new passwords are 100% unique to all your logins. Never use the same password twice. Add an authenticator to your email as well.

It could also be because someone knows the "secret questions" attached to your account, if you ever added any. While Jagex has said they never use this information as a guaranteed recovery, it does still hold significant weight when they consider recovery requests.


this 100%
scan and make sure your comp isnt' compromised
then change your passwords, I'd even change more than rs passwords

make sure youre not clicking on promo links either, osrs will never have bonus exp or giveaways or anything really, get your osrs news from the osrs page or their official twitters
Member
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Mar 16 2021 06:46pm
Quote (Atiesh @ Mar 16 2021 11:59am)
The hackers probably bypassed your authenticator through your email, which means that is compromised too.

Scan all your devices with Malwarebytes (https://www.malwarebytes.com/), then after the scans have completed and you have removed any entries MB finds, change the password to your email and games.
Make sure the new passwords are 100% unique to all your logins. Never use the same password twice. Add an authenticator to your email as well.

It could also be because someone knows the "secret questions" attached to your account, if you ever added any. While Jagex has said they never use this information as a guaranteed recovery, it does still hold significant weight when they consider recovery requests.


wouldn't even say it's a significant, more like weighted the same as everything else.
I find billing, all prev passwords, ISP, and security questions are you need 3 of 4.
I can fail every time with any 2 on my account, i absolutely have to fill out 3 of the 4, and any of the 4 can be left out.

they also don't give a flying fuck what is put into "extra info" box, it isn't even read.

This post was edited by ISellLeagueBoosts on Mar 16 2021 06:47pm
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Mar 17 2021 02:04pm
i lost 3 santas when they were like 2 mil a piece, turns out my bro keylogged me and my friend on our home pc...
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Mar 18 2021 10:14am
You need Authenticator on your email as well. Sorry for your loss.
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Mar 18 2021 04:28pm
Quote (legoazz @ Mar 17 2021 03:04pm)
i lost 3 santas when they were like 2 mil a piece, turns out my bro keylogged me and my friend on our home pc...



My brother did this to our pc to get my info back in 2007 or so when I played f2p only. He just wanted to see my bank. Never took anything. He actually told me a few months ago
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