Can log on osrs just fine, get error loading profile when I try to log into rs3. All my alts work fine only main doesn't work. Lmaoo anyone know wtf happened today?

Servers went down and they were having issues getting it back up. I believe they tried to restore from a snapshot or backup and weren't very successful (many users accounts were completely reset or rolled back a significant amount of time).

As far as I knew everything was restored though. You're still not able to log in on rs3?

Nope keep getting "error to load profile please contact support" and I did in fact email them so guess it's a waiting game now.

Good luck mate I hope they give you some form of compensation for the trouble

i cannot log onto my main as well - where do i find the email for jagex support?

It wasn't really an email you have to go to the my account page to read the news and report issue

Still haven't got my account back

https://secure.runescape.com/m=news/login-issues---a-further-update#_ga=2.129936840.538205079.1615044228-657084989.1596844788

Been an issue for a very long time. Good luck.

try logging in with steam