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Member
Posts: 481
Joined: Aug 18 2020
Gold: 492.05
Aug 8 2025 08:07am
Hey, not sure where to post this surely this is the right area..

But I managed to lock myself out of my RuneScape accounts a few years back when I setup jagex authenticator while drunk, set it up with backup codes that I didn't write down and now I have no way of logging in or recovering the account (I can still login just need authenticator to access anything)

Wondering if anyone has had this issue and there is any way to solve it??

Would it be best to give someone all of my info and see if they can just straight up hack it lol..?
Member
Posts: 16,745
Joined: Dec 8 2005
Gold: 0.00
Aug 8 2025 01:22pm
If you give someone enough information to "hack" it - they'll always have enough information to recover it.

If you paid for memberships with your own personal card, then it may be worth contacting Jagex, especially if you still have the same card.
Member
Posts: 481
Joined: Aug 18 2020
Gold: 492.05
Aug 10 2025 09:53pm
If you give someone enough information to "hack" it - they'll always have enough information to recover it.

If you paid for memberships with your own personal card, then it may be worth contacting Jagex, especially if you still have the same card.


I've gone through the recovery process etc but still need backup codes to login properly

And I unfortunately always used yearly codes on my accounts as it was a cheaper option when they were a thing

This post was edited by packa on Aug 10 2025 09:54pm
Member
Posts: 2
Joined: Nov 16 2022
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Aug 20 2025 01:50am
Do accounts ever expire?
Member
Posts: 31,244
Joined: Sep 5 2009
Gold: 259.00
Aug 20 2025 09:07am
Do accounts ever expire?


First comment in 3 years? Lol

But to answer, no they don't.
Member
Posts: 2
Joined: Nov 16 2022
Gold: 0.00
Aug 21 2025 05:01am
First comment in 3 years? Lol

But to answer, no they don't.


Oh dang haha I didnt even notice the date it was just the first one I saw.
Member
Posts: 34,143
Joined: Dec 8 2009
Gold: 3,250.00
Aug 21 2025 06:45am
Oh dang haha I didnt even notice the date it was just the first one I saw.


I think he means your 2022 join date with 2 posts
Member
Posts: 5,120
Joined: Dec 2 2014
Gold: 1.00
Aug 21 2025 10:10am
not very hard.
Log into the website, hit disable authenticator, go to your emails and confirm it.

https://support.runescape.com/hc/en-gb/articles/33993292512145-Authentication-RuneScape-Account#if-you-have-access-to-your-account-and-email
Member
Posts: 481
Joined: Aug 18 2020
Gold: 492.05
Aug 21 2025 09:27pm
not very hard.
Log into the website, hit disable authenticator, go to your emails and confirm it.

https://support.runescape.com/hc/en-gb/articles/33993292512145-Authentication-RuneScape-Account#if-you-have-access-to-your-account-and-email


I can't login without authenticator code..
Member
Posts: 31,244
Joined: Sep 5 2009
Gold: 259.00
Aug 23 2025 07:12am
I can't login without authenticator code..


I have an auth and it's not required to log in on the website. Only the game. What kind of special auth do you use?
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