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d2jsp Forums > Other Games > RuneScape > Osrs Login Mobile Issue
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Member
Posts: 765
Joined: Mar 6 2020
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Oct 17 2023 11:39am
I try tot login to my Ironman, using the 'login with email' button, It redirects me to osrs website, i fill in my login and pass then it redirects me to the app (i have correct login info) but the application just resets and puts me at the start menu again with the options to login....

Anybody know how this happens:( ? I only have mobile access atm..
Member
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Oct 17 2023 11:49am
is there 2 options that pops up that say something along the lines of "login for app/browser" & "login for app only"?
are you on ios or andriod?

make sure app is updated
might be good to go into phone settings, find rs & your browser and clear cache in both
could also reinstall osrs / hard restart phone

edit:
woops, i mean +1

This post was edited by Mikasa on Oct 17 2023 11:52am
Member
Posts: 765
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Oct 17 2023 11:59am
Quote (Mikasa @ Oct 17 2023 07:49pm)
is there 2 options that pops up that say something along the lines of "login for app/browser" & "login for app only"?
are you on ios or andriod?

make sure app is updated
might be good to go into phone settings, find rs & your browser and clear cache in both
could also reinstall osrs / hard restart phone

edit:
woops, i mean +1


OMG the app needed update didnt give me message abt it I hope it works after also cleaned cache I let u know
Member
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Oct 17 2023 12:01pm
yeah update should do it
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Oct 17 2023 12:12pm
Sadly no, it just restarts the entire app like it does not run on the background while it does?? Could this be a setting issue? Avoiding factory reset but thats last resort option atm
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Oct 17 2023 12:17pm
Quote (Deboiennejong @ 17 Oct 2023 20:12)
Sadly no, it just restarts the entire app like it does not run on the background while it does?? Could this be a setting issue? Avoiding factory reset but thats last resort option atm


Weird. Fixed it for me last time.

I know it sounds stupid but have you tried on/off and a fresh app install?
Same issue on 4G/5G / wifi?
Same issue on other account?
Member
Posts: 5,350
Joined: Feb 10 2018
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Oct 17 2023 12:18pm
Quote (Gluurbuur @ 17 Oct 2023 20:17)
Weird. Fixed it for me last time.

I know it sounds stupid but have you tried on/off and a fresh app install?
Same issue on 4G/5G / wifi?
Same issue on other account?


oh also, if members ran out and you try to log into a membs world, you get redirected to the site too. but i'm sure it tells you that

e: was meant to edit this into previous message.

This post was edited by Gluurbuur on Oct 17 2023 12:19pm
Member
Posts: 90,767
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Oct 17 2023 12:23pm
Quote (Deboiennejong @ Oct 17 2023 11:12am)
Sadly no, it just restarts the entire app like it does not run on the background while it does?? Could this be a setting issue? Avoiding factory reset but thats last resort option atm


nono not factory reset, just restart it.
does the app open a browser over the game, or open a separate app?
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Oct 17 2023 12:26pm
Seperate app. Using 4G, wifi not available close. Should i check somewhere with wifi signal?
Member
Posts: 90,767
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Oct 17 2023 12:30pm
Quote (Deboiennejong @ Oct 17 2023 11:26am)
Seperate app. Using 4G, wifi not available close. Should i check somewhere with wifi signal?


weird, mine opens a browser in the runescape app
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