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#41
May 6 2015 11:24am
Quote (Soroush @ May 6 2015 06:23pm)
That is soooo weird... Wow.
So first you couldn't log on

So HMK reset the password, got the e-mail WITH recon squad

and then you tried again and still couldn't log
And then HMK reset again and got name not available

.....


yeah it literally just booted me, like a normal dc when inet goes down

tried logging back on, invalid password

hmk successfully recovered, still invalid password

then acc poofed, wtf
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#42
May 6 2015 11:24am
Quote (71_Demon @ May 6 2015 12:23pm)
Ouch...


She's only been in my life for 5 years not 8.

Priorities.
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#43
May 6 2015 11:24am
Quote (Liquicity @ May 6 2015 12:24pm)
yeah it literally just booted me, like a normal dc when inet goes down

tried logging back on, invalid password

hmk successfully recovered, still invalid password

then acc poofed, wtf


Have you tried logging in with his e-mail and the new password instead of the accout name (im assuming you used Recon Squad to log in before)?
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#44
May 6 2015 11:29am
Prob no need to immediately panic.
This is not something that I've seen before, so I assume its not a known bug.
Def twitter jamflex all over the place and contact their support email with as much info as you can find.
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#45
May 6 2015 11:29am
Quote (Soroush @ May 6 2015 12:24pm)
Have you tried logging in with his e-mail and the new password instead of the accout name (im assuming you used Recon Squad to log in before)?


Doesn't work.

Also the username is available now,
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#46
May 6 2015 11:29am
gg no re.
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#47
May 6 2015 11:30am
Quote (HmKEvandeR @ May 6 2015 06:29pm)
Doesn't work.

Also the username is available now,


available to change to?

you can't change into account names that people just have changed from (it that makes any sense) which makes this even more messed up
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#48
May 6 2015 11:31am
Did you try emailing Accounthelp@jagex?
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#49
May 6 2015 11:33am
Post it on reddit also.
Not the screenshots of your email address and shit though....Should think about that first.
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#50
May 6 2015 11:34am
Quote (Shn @ May 6 2015 12:33pm)
Post it on reddit also.
Not the screenshots of your email address and shit though....Should think about that first.


Yeah this would help. Mods actually check reddit, too
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