Quote (Igotthestuff @ Feb 6 2023 05:26pm)
Hey all,
A few months ago I fell for a phishing scam where the scammer was impersonating a twitch streamer. They were streaming what in hindsight was a previous stream from the streamer. In the chat they had their nightbot equivalent occasionally sending out a link, and I fell for it.
Either way, I got got.
Moments after I typed my login info, something clicked and I went back to the stream just to realize the mistake I had made... The streamers name was 1 letter different. I immediately changed my password, but it was too late. Now whenever I'm offline for more than a couple of days, my account gets locked (not banned). I tried changing my email, but that didn't help because, as I've since learned, you can't change your login email.
A couple of months ago I sent in a ticket to Jagex regarding this situation, but they still have not responded. Not even something as little as "theres nothing we can do." I recently sent in a refund request and cancelled my membership, hoping maybe that'll prompt a response; however, the truth is I've spent a lot of time on this account, and I would still very much enjoy playing it and eventually maxing. Also I have very little hope that Jagex will do anything for me. On 2 occasions I have unlocked my account and logged in where my bank pin has been removed. I just don't see the point in continuing to play when any day could be the day all my stuff is stolen, or banned.
Posting here as a last ditch effort for hope. Am I completely shit out of luck, or is there anything I can do?
Thanks for reading.
TL;DR- I'm an idiot who fell for a phishing scam. My account seems to be under constant threat, and Jagex does not appear to care in the slightest. I changed my email, but that didn't help since it has no effect on the email you use to login. Am I SoL?
Check to make sure there are not linked accounts. Google, Amazon, Facebook, etc. this is how they’re probably accessing to remove pin