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Joined: Mar 5 2006
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Apr 26 2008 05:14pm

How To File A Claim and Cancel - Paypal Guide

Steps:

1. Send Money
2. File Claim
a. Item Dispure Method
b. Unauthorized Transaction Method
3. Cancel Claim

Easy as 1 2 3, well, not actually.biggrin.gif



1. Send Money
When you log into your paypal account the first screen you will see is "My Account" There is a blue bar near the top of the page, Click "Send Money" to...send money.
http://i62.photobucket.com/albums/h106/looneyrestocker/Harvesters-3-19-2007-3-38.jpg

Fill out all the forms on the next page and click "Continue".

The next page you are at is the last page you will see before sending the money. This is where you should include a note to verify who is sending the money and who is receiving. You might want it to look something like this.

" 'Buyer' sending 'Seller' $X for X Million GP "

http://i62.photobucket.com/albums/h106/looneyrestocker/Harvesters-3-19-2007-3-37.jpg


2. File Claim

At this step, the buyer needs to file a claim for an unauthorized transaction. Once they file the claim and cancel they cannot file a claim again! You can either file a claim for an item dispute or unauthorized transaction. Unauthorized transaction is the most secure in my opinion.


a. Item Dispute Method
Will Be Adding Soon


b. Unauthorized Transaction Method


Go To "My Account" and find the transaction you want to file the claim for.

http://i62.photobucket.com/albums/h106/looneyrestocker/Harvesters-3-19-2007-3-23.jpg

Click "Details"

On the next page it will show the details of the transaction, at the bottom of the page there is a link for "Resolution Center" Click it
http://i62.photobucket.com/albums/h106/looneyrestocker/Harvesters-3-19-2007-3-24.jpg

Click Unauthorized Transaction

http://i62.photobucket.com/albums/h106/looneyrestocker/Harvesters-3-19-2007-3-25.jpg

On the next page click "Get Paypal Transaction ID" and a popup will come up. Click on the transaction ID next to the transaction you want to file a claim on.

http://i62.photobucket.com/albums/h106/looneyrestocker/Harvesters-3-19-2007-3-35.jpg

The Popup window should close the the transaction ID number should now be in one of the fields on the main page. Click 'Continue'

http://i62.photobucket.com/albums/h106/looneyrestocker/Harvesters-3-19-2007-3-28.jpg

On the next Page Fill Out Everything Similar to this and Click 'Continue'

http://i62.photobucket.com/albums/h106/looneyrestocker/Harvesters-3-19-2007-3-29.jpg

When the page below comes up, just click 'Submit'

Go to 'Resolution Center' and look for the transaction and click 'Cancel'

http://i62.photobucket.com/albums/h106/looneyrestocker/Harvesters-3-19-2007-3-31.jpg

You will then see this:

http://i62.photobucket.com/albums/h106/looneyrestocker/Harvesters-3-19-2007-3-32.jpg

Click Cancel Complaint, and on the next window click the box and click 'Cancel this Claim'

You will probably get taken to a screen asking you to change your password or security questions or address. Just click resolution center and check if the case has been closed. If it is, it will look like this:

http://i62.photobucket.com/albums/h106/looneyrestocker/Harvesters-3-19-2007-3-34.jpg


Thats the end of this tutorial, pleae post comments and/or questions

Credits:
GoFez, he let me send money to is paypal.
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