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Banned
Posts: 383
Joined: Dec 20 2021
Gold: 90,000.01
Dec 20 2021 03:34pm
A lot of people including my self fail to recover their accounts because d2jsp simply does not send out any emails when doing account recoverys.

Also it is impossible for someone like me who lost my account to know exactly wich email I registered my account on when it always says "email has been sent with instructions on how to recover the account" even if the email is not associated with the account.

D2JSP is the ONLY site in the world who can not deliver emails to hotmail.com.


I get that NJAGUAR does not want accounts to get hacked. But at what cost? How many legit people has lost their accounts now? No one from 2011 and below will remember the regular password they used and the gold password.

GOLD PASSWORD IS ENOUGH. YOU DONT NEED TO MESS WITH THE EMAIL RECOVERY ETC.

- The emails already have security like 2FA and New Device lock out. Geez.

Do what you want but make it possible to do recovery to our emails if we ever have an issue with our accounts. Simple as that.

I am talking on behalf of everyone who has lost their account and will find out that their accounts are gone with time.

This post was edited by Hectoria on Dec 20 2021 03:38pm
Member
Posts: 3,719
Joined: Feb 8 2014
Gold: 0.00
Dec 20 2021 09:42pm
They can't fix things they have no control over. Email BLACKLISTS are one of those.
Member
Posts: 15,801
Joined: Jul 9 2021
Gold: 291.00
Dec 20 2021 09:53pm
We don't know what's going on behind the scenes. But I'm sure they're doing their best especially in regards the amount of people that are coming back for d2r
Banned
Posts: 383
Joined: Dec 20 2021
Gold: 90,000.01
Dec 21 2021 04:10am
Quote (bvanharjr @ Dec 21 2021 04:42am)
They can't fix things they have no control over. Email BLACKLISTS are one of those.


We can control Gold Password Requirements.
We can easily make sure the e-mails are delivered to hotmail accounts aswell. Just in the garbage post.
Member
Posts: 1,362
Joined: Dec 16 2021
Gold: 0.00
Dec 21 2021 04:19am
I lost my 2014 acc by this way fuck it
Banned
Posts: 383
Joined: Dec 20 2021
Gold: 90,000.01
Dec 21 2021 06:30am
This is an issue. Many thousands of people have lost their accounts by this system.Some of them are not aware of it until they want to come back.

Njaguar made d2jsp a hacking free site wich is good. Don't get me wrong. But really, how often is a d2jsp account being hacked comparing to people coming back to d2jsp to play the new Diablo 2 R?.


You can't even go in time in any section of d2jsp. Page201 is max everywhere even though there are 20.000 pages. Why is this? To avoid people scraping usernames. He is paranoid.



And in my opinion its a bigger risk Admins send out the account information to an imposter vs a regular account recovery.

Not many feel like starting over on new accounts being called a multi.

This post was edited by Hectoria on Dec 21 2021 06:39am
Member
Posts: 11,370
Joined: Apr 12 2009
Gold: 1,772.20
Dec 21 2021 12:48pm
Quote (Hectoria @ Dec 21 2021 07:30am)
This is an issue. Many thousands of people have lost their accounts by this system.Some of them are not aware of it until they want to come back.

Njaguar made d2jsp a hacking free site wich is good. Don't get me wrong. But really, how often is a d2jsp account being hacked comparing to people coming back to d2jsp to play the new Diablo 2 R?.


You can't even go in time in any section of d2jsp. Page201 is max everywhere even though there are 20.000 pages. Why is this? To avoid people scraping usernames. He is paranoid.



And in my opinion its a bigger risk Admins send out the account information to an imposter vs a regular account recovery.

Not many feel like starting over on new accounts being called a multi.


Hi Hectoria,

So first and foremost, I understand the frustration of not being able to get your account processed.

Second, people don't lose their accounts due to this system, they lose their accounts due to not recalling their passwords or having access to their email. They have an opportunity to recover their accounts if they provide accurate information that beyond a reasonable doubt that information will only be known by the account owner.

Furthermore, security cannot be bended or flexible. There is a reason njaguar has successfully ran this site without any major breaches or wide-scale theft.

People spend dozens of thousands of dollars on this site and to not offer them the upmost highest protection and security will be an insult to them. This is a customer based website that orients around trading, if you take away security, you take away people's comfort and people will not dedicate as much as they do.

Having a rookie account can have its drawbacks, but who cares what other people say, just ignore them and use the site for what its for, use a mediator so no one can complain about being scammed.

Lastly, the system works, I've been on this website for over 10 years and no one but myself has been on it, as a result, I am thankful for the security measures and the manual account recovery process.

This should not be automated. Hope you consider my point of view and look at things differently! If you need more information on security please let me know, someone was able to steal hundreds of thousands of people's data by hacking a thermometer in a fish tank at a casino, imagine what people can do with an automated account recovery process + lesser protection.

Quote (Hectoria @ Dec 21 2021 02:29pm)
Then remove the gold password requirements. I would have never lost my account if he did not add it. I am not alone.

No 2003-2010 user that has been inactive will be able to recover their accounts unless they donated njaguar a lot.

The major breach is that people is not able to recover their own accounts.


You cherry picked my points above. Gold password is jsp form of 2fa, 2fa = more security.

Take away security and you open up vulnerabilities which has a domino affect.

Also I was an 09 user and I successfully recovered my account, there are 2003 users that were able to recover their accounts, just provide accurate information. Neither of us donated "A lot"

This post was edited by Krawk on Dec 21 2021 01:35pm
Banned
Posts: 383
Joined: Dec 20 2021
Gold: 90,000.01
Dec 21 2021 01:29pm
Then remove the gold password requirements. I would have never lost my account if he did not add it. I am not alone.

No 2003-2010 user that has been inactive will be able to recover their accounts unless they donated njaguar a lot.

The major breach is that people is not able to recover their own accounts.

This post was edited by Hectoria on Dec 21 2021 01:29pm
Banned
Posts: 383
Joined: Dec 20 2021
Gold: 90,000.01
Dec 21 2021 02:11pm
None of you may have donated a lot. But I have donated nothing wich means nothing I provide can be linked to my account.

I think having access to my email account should be enough. But No, its not... So why do we even have a "forgott your password - enter your email here" thing when it does not work.

A lot of you may succeed recover accounts, still there are a lot of us who can“t.

This post was edited by Hectoria on Dec 21 2021 02:11pm
Member
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Joined: Feb 10 2018
Gold: 7,019.69
Dec 21 2021 07:36pm
Same problem here.
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