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Poll > Forced Guide/tour To Avoid Scams For New Users
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Member
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Nov 25 2021 12:38am
So i don't have the time to figure it out in detail, but i see so many new accs that loose real money cuz they dont read all these (pretty hard to see/discover) guides.

Heres my idea:

A forced Tour/Guide that u can skip!

It should contain critical information for new users:


- Base knowledge and awareness in trading here (like e.g. new users should trade with older accs to prevent getting ripped from other new accs/multis that wont lose anything (reputation/friends/fg etc))
- Telling ppl that are not involved with real money purchases here, that items they trade (and might lose) may have a high value, not only loosing fg is a threat.




in general the basic guides that are already here could just be used for this, but the information needs to be shorter/more accurate so that its not a pain in the ass to read (no wall of text!).

also i think it would be easy to prevent all these scams pretty effectively by just making sure any account has to enter their passort ID and this one will be verified over few days/hours.

this way i bet scamming would decrease by at least 50%


lmk what u think, its just a fast thought while i was chatting (again) with a new guy that just lost 200$ in fg he purchased here to make him learn and pay attention.



the problem is: your guides arent visible enough, they are hard to see for new users with all this information here lol... i know it cuz they all are stunned when i send them sorted guides with links...
the guides are toooooo long, its to boring to read through all this, information must be short and on point! this is way to much text!


This post was edited by HDM on Nov 25 2021 01:00am
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Nov 25 2021 12:49am
You can attempt to force as much "mandatory" reading / information down peoples throats as you wish - it's not going to change the fact that people simply don't read guides that are presented to them (people don't even read the massive header at the top of the trading grounds about using a mediator). Think of it like when people literally scroll to the bottom of the "terms of use" and just click that they've read it - the exact same thing will happen here more often than not, and as you stated in the OP it's optional and can be "skipped"

In response to this: "also i think it would be easy to prevent all these scams pretty effectively by just making sure any account has to enter their passort ID and this one will be verified over few days/hours."

For starters, this would add an IMMENSE work load to an already busy website staff - secondly, we will not force users to submit their ID just so they can use the website normally, this frankly just isn't practical.

tl;dr - the information already exists in droves and people aren't reading it / utilizing it - I don't see this addition being beneficial as it wouldn't be used.
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Nov 25 2021 12:50am
well seems like u didnt read too :D

i said a forced guide/tour that cant be skipped!

that will popup right after u logged into ur fresh created account....
Member
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Nov 25 2021 12:55am
Quote (HDM @ Nov 25 2021 01:50am)
well seems like u didnt read too :D

i said a forced guide/tour that cant be skipped!

that will popup right after u logged into ur fresh created account....


Read your post.

"A forced Tour/Guide that u can skip!"

Anyways, If its a quick tour to show how to request a mediator for safe trading, then I vote yes. The quick tour can also show where sticky's are and the recommended ones to read.

This will require very little overhead for staff and can help prevent scams.

-Krawk
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Nov 25 2021 01:23am
Forced tour i voted no but perhaps guides to requesting mediators could be auto sent to a user when they make their account.

To be fair i kind of assumed this already happens but most people would have no clue assuming you aren't new to the site.

Not a bad idea for new members to receive some info via pm as i do feel most new members from the D2R launch did not read the rules for the trading grounds or the guides to prevent being scammed so perhaps a pm might help but only if they choose to actually read it and that itself can't really be forced.
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Nov 25 2021 01:29am
Hey HDM,

From my experience as a new user, I would say the website did a fairly decent job of providing me with enough information on how to protect myself. When I created my account and purchased some fg, I had to wait for the verification before I could use it. During this period of time, I got an automatically generated message that prompted me to read about how to avoid being scammed.
That was literally the first piece of information I ever read on this platform.

Once you become more experienced with the website, you realize there are loads of information, guides, and resources available on the best practices, trading rules, and more.

As a result, I believe the new members that are being scammed are rather ignorant, and the suggested pop-up guides are probably not going to help them. I think it is common sense to be extra cautious and careful when it comes to online trading. I would want to read everything I can before starting to use a new trading platform like d2jsp.

With that being said, I see no harm in the proposed idea. Even though it is a little redundant, if the implementation of this idea is not too difficult - then why not.


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Nov 25 2021 07:33am
Forced tour i definitely say no. There are very few "forced tours" i've ever used that does anything at all to help me out on websites. They're usually information dumps that come and go so fast you can't understand it until you know what you're looking for to begin with.

I would say there should be a PM with basic guides sent to new accounts, like How to Post, How to Request a Mediator, How to Upload and Post Images, How to Avoid Being Scammed, Etc. The basic guides.
Have a check mark you must click saying you read and understand the basic guides, and that they know General Help section is there if they have any questions.

ya, a lot of people are just going to check it and not read it, but they have the information right there and did not have to go looking for it. They can't blame the site for them ignoring it at that point.

As for mandatory ID verification... You do realize there's hundreds if not thousands of little kids signing up every day selling small items to be able to save up to get some decent gear right? A mandatory ID Verification would literally kill this site, since most of the items coming in at any time are probably from some kid finding it because they were playing the game, while us older players were probably stuck at work, or sleeping to get ready for work.

I like the hope to make the site more secure and such, but you can't make a gaming forums age restricted like that when a large portion of the community are kids trying to get their first Shako by selling Pgems and basic runes all day.
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Nov 25 2021 01:57pm
Quote (TonyZD2R @ 25 Nov 2021 02:29)
Hey HDM,

From my experience as a new user, I would say the website did a fairly decent job of providing me with enough information on how to protect myself. When I created my account and purchased some fg, I had to wait for the verification before I could use it. During this period of time, I got an automatically generated message that prompted me to read about how to avoid being scammed.
That was literally the first piece of information I ever read on this platform.

Once you become more experienced with the website, you realize there are loads of information, guides, and resources available on the best practices, trading rules, and more.

As a result, I believe the new members that are being scammed are rather ignorant, and the suggested pop-up guides are probably not going to help them. I think it is common sense to be extra cautious and careful when it comes to online trading. I would want to read everything I can before starting to use a new trading platform like d2jsp.

With that being said, I see no harm in the proposed idea. Even though it is a little redundant, if the implementation of this idea is not too difficult - then why not.


You're like the diamond in the rough for October wave users then, would say the general user personal for new players (this is not a flame) is like sign-up, crawl around the site, and try to sell/interact + yolo

I just don't think people are trained to critically think that much in their daily lives, and while there is an overwhelming number of resources on the site, it makes no sense to invest in a feature/documentation that no one is going to use

That said, something like HotJar would actually be kinda cool to see integrated, would at least help in snagging attention to existing resources
Member
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Nov 25 2021 05:19pm
While preventive measure ideas are great, I think jsp has been in this dilemma of "fighting scammers" not because of the website itself, but because of human error and evil. You can't really stop that

And yes, evil can still be stealing multiple high runes of in-game pixels and causing someone else an immense amount of grief.

This post was edited by ChocolateCoveredGummyBears on Nov 25 2021 05:22pm
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