So i play Path of Exile and recently i received this error message: "Your account has been locked, cause logged from another location" something like this..
I received the unlocking code via e mail from path of exile site so i unlocked my account and it works now.
Now i was thinking, as i've seen many people posting in general help they cannot access their d2jsp account after they connected from another state/country my question is : Is it this the problem why they can't access .. same as i had with my PoE account?
Is there a way to get an unlocking code too via e mail for d2jsp accounts that got this issue? ?
Cause the recover mail u get doesn't works cause the system "reads" the ip position changement as a malware action and it says your pc is infected.
My question is there a way to fix this? Is it needed?

This post was edited by Greendale on Oct 5 2014 03:18am

Bump

If your PC is infected then you need to remove the maleware / virus on computer .
There is no problem connecting D2jsp from other state , I've done it from England / Belgium / Netherlands and had no problems at all.

Not needed, Kevin handles everything in due time and logging in from different locations has nothing to do with recovery process.
As a side note, dont expect to get an answer after submitting a recovery if you are a multi.

this also occurs on battle.net now. If you recently create an account then login somewhere else, it locks your acct until your go to your email to unlock it.

(I was demoted into my PC to show my friend D3. (even though remote connection I couldn't actually show him the game well so we switched to youtube.) I forgot I was on my computer when I created him a b.net acct. I then logged out of my connection and used his computer for him to log in. (He lives in NH where I live in MA) and it made him reset his password through his email because it assumed someone was trying to hack his acct.

All in all, I think it would be a good idea if it was time based. Other then that, I think it could get annoying. When I turn location off on my phone to save battery, sometimes my clock and everything reverts to France time since thats where the phone was originally made. This would cause an issue for me sometimes.

TLDR: Yes but I don't know how.

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