Quote (Zapfdingbats @ Nov 11 2021 11:29pm)
Yes, several times.
1) Have access to the email you created the account with and submit the ticket using THAT email address. If you don't, there is no chance you will get it back.
2) Submit a recovery ticket and provide as much extra info as possible with the ticket. NC purchases, items in inventory/shop/SDB/Gallery, pet names and colors, anything.
3) They do account purges. If it's been a really long time, it's possible your account cannot be recovered.
Good luck!
Not true, I managed to get mine back without access to the original email or the name on the account even being mine.
I listed off about 400 items that were in the SDB and where I was geographically when I made the account and that was good enough for them.