well i got my early access codes sent to my email when i purchased it, just cant use them yet.
i have not been charged for the game as of yet though..
I found this on the Square-Enix forum this guy got a email response
Quote
Dear*
Thank you for contacting the Square Enix online store.
We apologize for the inconvenience.
The product that you ordered is a pre-order and has not yet been
released to the public. As soon as it is available your order will be
promptly fulfilled and you will be notified via email.
Pleaese check all mail boxes.
If you purchased via credit card, rest assured your card will not be
charged until the product has been released.
Sincerely,
Regine T.
Square Enix online store
Customer Service
SquareEnix.us.cs@digitalriver.<wbr>com</wbr>
Email ID: 25914225