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d2jsp Forums > Diablo II > Diablo 2 Discussion > Battle.net Authenticator Problem
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Member
Posts: 17,537
Joined: May 3 2007
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Nov 1 2022 12:28pm
I wanted to deactivate the authenticator, cause i wanted to give my account to a friend for 2-3 days.
Now I want to active it again and it doesnt work.

while trying to activate it i sent too many attempt codes to my phone so i dont get any codes to my phone anymore. Every time I try it says that there were too many attempts sending a code. I should wait or contact customer support.
I waited over 24 hours and still not getting any codes sent to my phone. Customer support is a choce cause I only can use some faq stuff and not the possibility to write a ticket. What can I do?

How long do I have to wait until i will be able to receive codes again?
How can I contact customer support and write a ticket?

Thanks in advance
Member
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Nov 1 2022 12:46pm
Have you tried reinstalling the app
Member
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Nov 1 2022 07:56pm
Just call them
Member
Posts: 17,537
Joined: May 3 2007
Gold: 20,864.01
Nov 1 2022 10:18pm
Quote (kyl @ 1 Nov 2022 19:46)
Have you tried reinstalling the app


yes i reinstalled the app, didnt work :/
Member
Posts: 14,746
Joined: Nov 30 2005
Gold: 16,276.50
Nov 2 2022 04:17am
Quote (JackMagier @ Nov 2 2022 12:18am)
yes i reinstalled the app, didnt work :/


Yeah find customer service number and they should be able to help
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