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d2jsp Forums > Diablo II > Diablo 2 Discussion > A Meaty Chat Bug Response Without Any Of The Meat
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Aug 12 2020 09:19am
Blizzard rep has done it again. "Oops. I did it again." A response without any content. Sigh. :huh:

Quote
Caterpepi: Customer Support (18hrs ago)

The chat issue is frustrating issue and I know many of you highly rely on the chat feature to be fully functioning, plus it can help with the in-game experience.

This issue is a more complex than expected. Because of the complex nature of the issue, this is not a situation that can be promised a quick fix or a time table on when there may be a fix for the issue. What I can say is that our team is aware of the issue and working on a few things related to the issue to help alleviate some of the problems, though it may not fully go away until we have the resources available to fully address the chat issue.

Keep in mind that, we only reply to a thread like this when we have meaningful updates. We may not have much updates on this for awhile, so we may not reply to this thread consistently, but we read each and every one of your posts. Please feel free to continue posting!

Finally, please be advised that we cannot address suggestions or feedback in Technical Support. To submit this type of feedback, please post in (Blizzard forum's): diablo ii general discussion.

Your reports and patience during this time is greatly appreciated while awaiting for more details and information here. I know this wasn’t the answer you all were hoping for and I wish we had better news here, but our team is aware of the issue and continually working on improving and fixing what we can in the meantime. Thank you all for your reports!


Blizz rep support response gleaned from: https://us.forums.blizzard.com/en/blizzard/t/d2-useast-chat-bug/11225/22

:hug:
Actual image of an action taken by one of Blizzard's IT staff

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Aug 12 2020 09:34am
tldr: we are not going to do shit
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Aug 12 2020 12:23pm
"this is not a situation that can be promised a quick fix or a time table on when there may be a fix for the issue."

nice blizzard, what on earth can be a new problem that you have never seen on a 20+ year old game. heh lazy fools

"What I can say is that our team is aware of the issue and working on a few things related to the issue to help alleviate some of the problems"

Nice so even if what you are working on is a success, its only some of the problem... LOL :rofl:

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Aug 12 2020 01:14pm
Quote (cantero @ Aug 12 2020 11:34am)
tldr: we are not going to do shit

Quote (staragsj @ Aug 12 2020 02:23pm)
even if what you are working on is a success, its only some of the problem... LOL :rofl:


Precisely. Even if I grant the idea that the original files were lost. Some forms of maintenance and upkeep ought to be something which can readily be remedied. Oh, well. Patience and two drams of whiskey ought to lessen my patience-steeped stress. :thumbsup:

:love:
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Aug 14 2020 06:44am
the only way thats possible is if u had a red flawed gem
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Aug 14 2020 12:40pm
They probably have a 22 year old kid who never played diablo 2 in his life making $18 a hour fresh outa school trying to work on this alone lol

! Get used to this

! Is annoying

! Pvp sucks now ! Is frustrating lol

! Gg

This post was edited by Chronic957 on Aug 14 2020 12:41pm
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