look here :
https://eu.battle.net/support/fr/article/225993make a case on battle.net with your account.
after blizzard restore your account, it's a BUG.
email from BLIZZARD ;
I'm sorry to hear that you had trouble logging into Diablo 2. I understand that it can be frustrating as a situation, it's never fun not being able to enjoy a game.
I looked on our side, we received some similar reports, it was reported to our developers, if something is confirmed, they can correct it on their side. For the moment, an intervention could be made on your account, which should allow you to reconnect again.
Hoping it won't happen again.