Quote (Cratic @ Jan 30 2015 08:23pm)

980 is now out of stock though

Quote (BB_MelloYello @ Jan 30 2015 08:28pm)

yeah this is a fucked up situation

i tihnk i'll have to settle for a refund

Quote (dxlightning @ Jan 30 2015 07:35pm)

How many things have you ordered off of Newegg and how much have you spent there? I've gotten Amazon to give me a better model. It's a customer retention tool, tell them unless they wanna give you something as good or better you're gonna take the refund and buy something elsewhere.

Quote (BB_MelloYello @ Jan 30 2015 08:36pm)

this is the 2nd thing in my lifetime, so i don't have much leverage

o well not a big deal

Quote (dxlightning @ Jan 30 2015 07:37pm)

Try it anyway. They're required by law to give you a refund at minimum, it doesn't hurt to ask for more and have them give you what you wanted in the first place instead.

Quote (BB_MelloYello @ Jan 30 2015 08:38pm)

yah for sure, i'm not gonna go down without a fight

because even if i do get a refund, i still have to drive over to purolator myself and ship it back

so at the end of the day all i get is time wasted

Quote (dxlightning @ Jan 30 2015 08:38pm)

Guilt em with that and by saying you heard great things about their reputation and this is disappointing :lol:

Two things a company will bend over backwards for are customer retention and reputation. Sony gave me two free games on PSN because I had one of the shittiest customer service experiences of my life and I told them about it.

Quote (dxlightning @ Jan 30 2015 07:38pm)

Guilt em with that and by saying you heard great things about their reputation and this is disappointing :lol:

Two things a company will bend over backwards for are customer retention and reputation. Sony gave me two free games on PSN because I had one of the shittiest customer service experiences of my life and I told them about it.

Quote (dragoneth @ Jan 30 2015 08:54pm)

what games?