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Sep 9 2023 05:54pm
Alienware - x14 R1

Hey all - Just bought this laptop and I cannot get past the 'Lets connect you to a network' screen on startup/setup. There are no networks listed and no way to skip or go back. I have confirmed that my home network is working and visible on other devices, and I can see 10+ other networks (neighbors) on my other devices, but nothing on the new laptop.

Any idea what may be happening here and how to fix this? Thanks!
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Sep 9 2023 07:09pm
Sounds like it's most likely a network driver issue.
What version of windows are you installing?
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Sep 9 2023 10:00pm
Quote (Roneye @ Sep 9 2023 07:09pm)
Sounds like it's most likely a network driver issue.
What version of windows are you installing?


Windows 11 - I used command to bypass this window and complete setup without connecting to a network.

After completing setup I found that there was no way for me to connect to wifi. There was no 'wifi' icon or selection under network settings and I could not find a fix via Google search. I did Adapter reset, flushdns...etc with no change. I'm assuming there is some Network Adapter/Driver issue, but I am not tech savvy.
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Sep 9 2023 10:20pm
Take it back to the retailer, Alienware has pretty solid customer service.
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Sep 9 2023 10:29pm
Quote (Lionhearted @ Sep 9 2023 10:20pm)
Take it back to the retailer, Alienware has pretty solid customer service.


Thanks!
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