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Member
Posts: 13,727
Joined: May 5 2006
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Jun 15 2016 10:47pm
okay so running into an issue

on the Asus x99a he couldnt get it to post on 1st start, so i had him do the normal things and reset cmos, now the board won't turn on at all, it has full led power, everything is on but the led number display, and the board wont turn on.

we have done normal things like reseating EVERYTHING, leaving gpu out reset cmos multiple times, switch ram slots, tried less rams, different ram, etc. board is still powered with leds, but wont turn on.

ideas?
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Posts: 11,442
Joined: Jul 20 2004
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Jun 15 2016 11:11pm
Quote (Juggalo_Mole @ Jun 16 2016 12:47am)
okay so running into an issue

on the Asus x99a he couldnt get it to post on 1st start, so i had him do the normal things and reset cmos, now the board won't turn on at all, it has full led power, everything is on but the led number display, and the board wont turn on.

we have done normal things like reseating EVERYTHING, leaving gpu out reset cmos multiple times, switch ram slots, tried less rams, different ram, etc. board is still powered with leds, but wont turn on.

ideas?


Which Q Code is the debug LED giving you? The LED is located on the bottom of the board under the PCIe Slots to the left of the TPM header.
Member
Posts: 13,727
Joined: May 5 2006
Gold: 760.01
Jun 16 2016 09:20am
Quote (DeXaFiLaH @ Jun 16 2016 12:11am)
Which Q Code is the debug LED giving you? The LED is located on the bottom of the board under the PCIe Slots to the left of the TPM header.


no codes, board wont power on, only the leds are turning on for it.

We removed the cpu, seems there is a random pin that may be missing on it so working on an RMA for it now
Member
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Jun 16 2016 09:43am
Question: Did you update the bios?

Answer: No.
Member
Posts: 13,727
Joined: May 5 2006
Gold: 760.01
Jun 16 2016 11:07am
Quote (FedOx @ Jun 16 2016 10:43am)
Question: Did you update the bios?

Answer: No.


cant update a bios when the board doesnt even turn on lol................


anyway, RMA is set up, we discovered the issue, it's the mobo.

Member
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Jun 16 2016 11:15am
Quote (FedOx @ 16 Jun 2016 08:43)
Question: Did you update the bios?

Answer: No.


Idiot.
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