THIS, by all means. Then if you still don't have a data connection, check the things I mentioned.

connection on ethernet is good, plugged it into my laptop to make sure

Attempted disabling both with no change

Check and make sure in device manager that they show up.

download linux live cd/dvd. Boot from that (don't install) and see if it works with that. If so, you know you got a windows/software/driver problem. If it don't work it is your hardware/bios.