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Jun 1 2020 08:28pm
Hello guys. I have this problem. If I don't touch my computer for the night. It freeze. Idk why. I just changed my ram (bought the good one for my mobo) but it's not from the same Compagnie from the first one. Could it be this that causes the freeze?
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Jun 1 2020 08:31pm
Quote (BabyGroot @ Jun 1 2020 10:28pm)
Hello guys. I have this problem. If I don't touch my computer for the night. It freeze. Idk why. I just changed my ram (bought the good one for my mobo) but it's not from the same Compagnie from the first one. Could it be this that causes the freeze?




Are you using both the old RAM and the new RAM, at the same time? That's not good.



/e

Get SPECCY here: http://www.piriform.com/speccy/download
...get the FREE version from either link listed.
...Speccy is a really nice system hardware/temperature, information Utility.
...simply install it...and run the program...then post a screen shot of the main page of the program, when posting a problem/question on these forums.


This post was edited by Ghot on Jun 1 2020 08:32pm
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Posts: 5,310
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Jun 1 2020 08:40pm
Quote (Ghot @ Jun 1 2020 10:31pm)
Are you using both the old RAM and the new RAM, at the same time? That's not good.



/e

Get SPECCY here: http://www.piriform.com/speccy/download
...get the FREE version from either link listed.
...Speccy is a really nice system hardware/temperature, information Utility.
...simply install it...and run the program...then post a screen shot of the main page of the program, when posting a problem/question on these forums.


Both are the same speed so that could be the problem?

/E will do next time. On phone right now

This post was edited by BabyGroot on Jun 1 2020 08:40pm
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Jun 1 2020 08:44pm
Quote (BabyGroot @ Jun 1 2020 10:40pm)
Both are the same speed so that could be the problem?

/E will do next time. On phone right now




RAM needs three things to match, to work flawlessly. the speed, the timings and the manufacturer of the IC chips that are under the RAM heatsinks.

I'll wait for the Speccy screenshot. It tells us what parts you have, what temperatures they run at, etc. It's a lot easier for us to troubleshoot your problem if we know what components we're dealing with, and how hot they are.
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Jun 1 2020 08:47pm
Quote (Ghot @ Jun 1 2020 10:44pm)
RAM needs three things to match, to work flawlessly. the speed, the timings and the manufacturer of the IC chips that are under the RAM heatsinks.

I'll wait for the Speccy screenshot. It tells us what parts you have, what temperatures they run at, etc. It's a lot easier for us to troubleshoot your problem if we know what components we're dealing with, and how hot they are.


Will be tomorrow but thanks for quick answer. Appreciated
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Jun 1 2020 08:48pm
Quote (BabyGroot @ Jun 1 2020 10:47pm)
Will be tomorrow but thanks for quick answer. Appreciated




In the meantime, I would just remove the old RAM, and just run the new RAM. W/o knowing anything else, yet, that is probably what's causing the problems.
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Jun 2 2020 07:12am
Quote (Ghot @ Jun 1 2020 10:48pm)
In the meantime, I would just remove the old RAM, and just run the new RAM. W/o knowing anything else, yet, that is probably what's causing the problems.




I think it's the ram the one I've put is 2666 which is the max my mobo can support. And the old one is probably 1333 this is why it cannot run properly
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Jun 2 2020 07:50am
Quote (BabyGroot @ Jun 2 2020 09:12am)
https://i.imgur.com/IzzHu0p.png

I think it's the ram the one I've put is 2666 which is the max my mobo can support. And the old one is probably 1333 this is why it cannot run properly




No... 1333 Mhz in Speccy... IS 2666 Mhz RAM. The DDR on RAM means "double data rate", so you have to multiply 1333 x 2, which = 2666 Mhz.

I would take the old RAM out, and try it just with the new RAM. You shouldn't mix and match RAM. RAM is sold in "sets" for a reason. It's more stable that way.
RAM from two different companies, is probably going to make the computer... not stable.

If the computer wasn't freezing with the old RAM, then you can use the old RAM.... OR the new RAM, just don't use them both at the same time.



/e Microsoft is also... sending out the "2004 feature update"... which seems to have many problems. They started doing that in the middle of May 2020.

This post was edited by Ghot on Jun 2 2020 08:04am
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Jun 2 2020 10:04am
Quote (Ghot @ Jun 2 2020 09:50am)
No... 1333 Mhz in Speccy... IS 2666 Mhz RAM. The DDR on RAM means "double data rate", so you have to multiply 1333 x 2, which = 2666 Mhz.

I would take the old RAM out, and try it just with the new RAM. You shouldn't mix and match RAM. RAM is sold in "sets" for a reason. It's more stable that way.
RAM from two different companies, is probably going to make the computer... not stable.

If the computer wasn't freezing with the old RAM, then you can use the old RAM.... OR the new RAM, just don't use them both at the same time.



/e Microsoft is also... sending out the "2004 feature update"... which seems to have many problems. They started doing that in the middle of May 2020.


what you mean by 2004 feature update? means they put some component obselete?
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Jun 2 2020 10:12am
Quote (BabyGroot @ Jun 2 2020 12:04pm)
what you mean by 2004 feature update? means they put some component obselete?




No. Microsoft releases Windows Updates every month. These are general bug fixes and security updates.

Twice a YEAR, Microsoft releases "feature updates". These are sort of like huge Service Packs for Windows 10. Sort of like SP1 was for Windows 7.
The "feature updates", rewrite large portions of Windows 10. These generally cause many more issues than regular Windows Updates.

The "feature updates" come out in May and again in November. The last feature update was called 19H2 (1909) and was tolled out in November 2019. The BIG feature updates are the ones that come out in May. The smaller ones in November.


But that's just a possibility.

Since the freezing started AFTER you added the RAM... that is probably what caused the freezing.
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