Okay, so I have a (new to me) new computer. Windows 7 Pro ordered from newegg.

I have had some trouble from the start which may be operator error but I simply just want to have my GPU working

First issue: when first installing and inputting product key , the windows updates got stuck on "checking for updates" . googled and followed the guides to fix the problem. Issue resolving as of right now.

Second issue: I have installed my GPU and went about the installation I am familiar with by the CD that came with it. The card itself is about 2 years old so I don't have all of the specific information aside from its part number on the actual card. After GIGABYTE GURU installs AMD catalyst freezes at "checking computer components"

I check dxdiag --> display and it only shows what I imagine is the graphics information that is already on the CPU



Computer recognized Graphics device: AMD Radeon HD 7540D + R7 200 Dual Graphics
My gpu PN: GIGABYTE GV-R725OC-2GI



I am not familiar with deleting/installing drivers and all of that. I can do it if instructed but to go and start deleting things im not familiar or comfortable enough to do it without proper instructions.

This post was edited by T_O_K_I_O on Nov 30 2017 09:52pm

What is "Gigabyte Guru"?




As for reinstalling drivers (if you need to), here...



DDU Instructions - Nvidia/AMD
1. Get this program, here: https://www.wagnardsoft.com/ ...get the latest versionh, and save it to your desktop.
2. Get your vid card driver here, use the Manual Search: Nvidia: http://www.geforce.com/drivers ...or AMD: http://support.amd.com/en-us/download ...save this to your desktop.
3. Run DDU (Display Driver Uninstaller) choose: Nvidia or AMD, then choose the "Highly Recommend Option", and just do what it tells you. If it wants to go into "Safe Mode", let it.
4. After it's done and comp has rebooted to normal mode, just double click the Nvidia or AMD driver ( that you saved to your desktop in step #2) ...to install. If it want's to reboot, let it.





/e I looked up Gigabyte Guru...just uninstall that. Utilities that come with vid cards, and even motherboards...are generally useless, and sometimes, they cause problems.

This post was edited by Ghot on Nov 30 2017 10:01pm

The CD you get with that graphics card installs this app called "gigabyte guru" not sure because its not really doing anything.

following those steps now

Go to Control Panel > Programs and Features, and just uninstall Gigabyte Guru...first.

This post was edited by Ghot on Nov 30 2017 10:02pm

done.

going through the ddu process now



also, the gpu fan is in fact running just not recognized

Your computer has an AMD APU? <--- Is the CPU something like A10-7800?

AMD a6-5400B apu with Radeon HD graphics

i did the ddu and it has restarted . now my device manager says

display adapters : standard vga graphics adapter


This post was edited by T_O_K_I_O on Nov 30 2017 10:25pm

That's what it should say. Now install the AMD vid card driver, that you get from AMD website.

i pm'd you