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#1
May 2 2017 09:57am
I'm trying to help a friend figure out this mac.
I don't really know much about macs but ive been tinkering.
It's an older mac, they just use it for basic stuff as a backup or whatever.

in any event, they tried to turn it on and it stops at the grey mac logo.
I have tried all the boot commands but none of them work. verbose mode is the only one that worked and it freezes after maybe 30 lines of text pop up.

I've already done several google approaches, but so far just nothing gets me into the laptop.
Either way, right now Im suspecting some kind of hard drive or motherboard issue just due to age. the hard drive WAS replaced 4 years ago.

Past that I'm looking at any ideas if someone has other ideas, or maybe even confirmation story from someone else who this happened to.
let me know if anyone has any info :D
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#2
May 2 2017 10:56am
pull out drive and test it / recover data.
reinstall an os on it if its not failing.
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#3
May 2 2017 10:59am
Looks like that Mac








Comes with cheese
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#4
May 2 2017 11:05am
Run Apple Diagnostics if you haven't (sounds like you haven't)

https://support.apple.com/en-us/HT202731

If you can get into it it will tell you what's wrong. If you can't get into it then the mobo is borked.
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#5
May 2 2017 11:11am
Quote (superducky94 @ May 2 2017 12:05pm)
Run Apple Diagnostics if you haven't (sounds like you haven't)

https://support.apple.com/en-us/HT202731

If you can get into it it will tell you what's wrong. If you can't get into it then the mobo is borked.


not entirely accurate.
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#6
May 2 2017 11:16am
Quote (superducky94 @ May 2 2017 12:05pm)
Run Apple Diagnostics if you haven't (sounds like you haven't)

https://support.apple.com/en-us/HT202731

If you can get into it it will tell you what's wrong. If you can't get into it then the mobo is borked.


First post

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#7
May 2 2017 11:17am
Quote (King Atrhur @ May 2 2017 12:11pm)
not entirely accurate.


true, but it's pretty likely. I wouldn't spend time trying to reinstall an OS on it though before testing all the hardware.
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#8
May 2 2017 11:20am
Quote (superducky94 @ May 2 2017 12:17pm)
true, but it's pretty likely. I wouldn't spend time trying to reinstall an OS on it though before testing all the hardware.


That software is notorious for not giving you the correct issue.
You are aware that mac reps are told to replace boards for SO many issues that are easy fixes right.
I'd trust that software as much as I'd trust you.
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#9
May 2 2017 11:22am
Quote (King Atrhur @ May 2 2017 11:20am)
That software is notorious for not giving you the correct issue.
You are aware that mac reps are told to replace boards for SO many issues that are easy fixes right.
I'd trust that software as much as I'd trust you.


He's fine. IRL buddy.
I'd do what u suggested tho.
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#10
May 2 2017 11:27am
Quote (Penguins0690 @ May 2 2017 12:22pm)
He's fine. IRL buddy.
I'd do what u suggested tho.


Word.
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