so i have a laptop gateway nv53a
it has a 4gb memory
500 gb

for some reason my laptop is showing that i have 75gb

im under disc management and i see no partitions

my little brother had stepped on my laptop and messed up my screen so i have to angle it correctly for screen to work
my little sister over charged my battery also aka left it plugged in while 100%, can that cause my hdd to fail?

i would like to not re install windows if possible but if i must i will to get this hard drive back

Thats normal.
Drives reserve some space to operate.

i have a 500 gb hard drive
i am only able to use 75gb
thats normal?

i understand having 500 gb and only have 400-450 available
but i have 75 GB to use ONLY

Get CrystalDiskInfo here: http://crystalmark.info/download/index-e.html ...get the Portable (zip) version. Extract it to your Desktop and run the program.
At the top left it should say GOOD in the box.
If it does then the hard drive is OK.


Also might want to check how big your Page File is.

Also might want to check in the BIOS and see if the hard drive shows as 500GB in there.

/e It's hard to tell why the hard drive is reading wrong, especially after the laptop was stepped on.

If Windows has marked all but 75GB of your hard drive as unusable, then running chkdsk /r from a command prompt (opened as Admin) may just fix it.

This post was edited by Ghot on Apr 3 2017 02:46am

it says caution i mean seems scary but i mean im running the PC like 80-90% cpu and 70-80% ram lol
(i am installing a game rn though)
ill try it again and post once im done installing game

and for page file it says recomend 5gb but i only have 4gb of ram
it is set to 3gb







This post was edited by viet_boi_1994 on Apr 3 2017 02:47am

CAUTION, is NOT a good thing. It's possible that the hard drive was damaged when the laptop was stepped on.




/e You only have a 80GB hard drive. If you Google the model number you will see that. Toshiba MK8046GSX

https://www.newegg.com/Product/Product.aspx?Item=9SIABZ053F9386



You may have had another hard drive in there that was larger, but apparently...it's dead, or came unplugged...if it was in there at all.
Another possibility is that you had an external hard drive.

Lots of things can go wrong with hard drive...but nothing...even stepping on the laptop, can't change it's model number.



/ee An 80GB hard drive should read 74.xxGB.



/eee See here is my CrystalDiskInfo. I have three hard drives and they all show at the top left...








This post was edited by Ghot on Apr 3 2017 03:18am

My bad was up late thought it read 80gb and you saw 74, totally misse dthe 500gb part.
In any event thats what you do have. As for you saying its 500 it appears to be in fact a 80gb drive.

Drive model proves it's only 80gb.
https://www.cnet.com/products/toshiba-mk8046gsx-hard-drive-80-gb-sata-300-series/specs/

Simply not true
Windows shows Gibibyte instead of Gigabyte.
80gb = 75.5gib. Sure a few 100MB is reserved for system but not why it doesn't add up.