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d2jsp Forums > Off-Topic > Computers & IT > Laptop Keeps Freezing/crashing > 300 Fg If It Gets Solved
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Nov 20 2016 03:13pm
Hi guys,

My ASUS S56C keeps freezing, running on windows 10. I don't know much about computers, but when I google my symptoms it says it's hard drive failure but I ran CrystalDiskInfo and it says driver status was good. I also ran something on windows command prompt thing and it says status was OK.

It'll load up like normal and work fine, but after a few minutes it'll stop responding - everything - even time freeze, but I can move the mouse, however I can't click anything. I tried the windows 10 restore tool however it takes too long and will freeze before it finishes doing what it needs to do.

Halp?

300fg if I can fix it :)
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Nov 20 2016 03:36pm


Have you blown all the dust out of the laptop?
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Nov 20 2016 03:39pm
Do a surface scan with HD tune. (not the quick scan though)
May need to run from safe mode.
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