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Aug 28 2016 10:35am
I installed a new screen, cpu and battery in my old laptop over the weekend.
But now every time I go to open a program, (steam, minecraft, runescape), the program will begin to load, then crash.

google chrome works just fine as im typing this right meow.

Windows 7 64bit

steam was a fresh install but the rest of the programs were still on the harddrive before i did the upgrade.

E/ my amd control panel also loads, then crashes.
anything else seems to work fine and the laptop runs like a charm

E2/ I have also downloaded and installed the proper drivers for the upgraded cpu

This post was edited by SIKKaudio on Aug 28 2016 10:37am
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Aug 28 2016 10:39am
I'm confused about "proper drivers for CPU". Motherboards have drivers, as do vid cards. CPUs don't have drivers, maybe that's where the problem is.

/e I doubt there were any motherboard drivers that needed "updated". ??



/ee As a test, uninstall the vid card drivers, run DDU, do a clean install of vid card drivers.
If that solves the AMD control panel crashing...then your other crashing problems may be corrupt drivers.

This post was edited by Ghot on Aug 28 2016 10:44am
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Aug 28 2016 10:43am
hmmm
i downloaded this tool to get everything I thought I needed for the CPU

http://support.amd.com/en-us/download

I also just downloaded gyazo to take screenshots of my speccy, but it also loaded about 98% then crashed.

E/ got it to work



This post was edited by SIKKaudio on Aug 28 2016 10:44am
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Aug 28 2016 10:46am
Quote (SIKKaudio @ Aug 28 2016 11:43am)
hmmm
i downloaded this tool to get everything I thought I needed for the CPU

http://support.amd.com/en-us/download

I also just downloaded gyazo to take screenshots of my speccy, but it also loaded about 98% then crashed.





In the past, we have seen a lot of issues with the Automatic AMD driver finder.

If it were me, I would manually download the motherboard drivers, the vid card driver...save them somewhere...the do a clean install of the OS.


/e Like download the proper drivers for the laptop...straight from HP.


What is the make and model of that laptop? I mean I know it's an HP, but the model number would be nice.

This post was edited by Ghot on Aug 28 2016 10:49am
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Aug 28 2016 10:50am
Quote (Ghot @ Aug 28 2016 06:46pm)
In the past, we have seen a lot of issues with the Automatic AMD driver finder.

If it were me, I would manually download the motherboard drivers, the vid card driver...save them somewhere...the do a clean install of the OS.


/e Like download the proper drivers for the laptop...straight from HP.


What is the make and model of that laptop?


im going to eat right quick, then ill look it all up for you.

is there anywhere i can get a windows 7 download? i have a key but no disc or anything
Member
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Aug 28 2016 10:54am
Ooooh, what's for lunch?

And...yeah.


/e But we should definitely find the drivers first, before we mess with your OS install.

This post was edited by Ghot on Aug 28 2016 11:09am
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Aug 28 2016 11:28pm
Rollback all drivers to defaults and try again


Right click each "device" in the device manager, and choose rollback driver or whatever it's called

This post was edited by ChingeR on Aug 28 2016 11:28pm
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