Hi guys,
I made two computer lately and one of them keep *hanging*,
I'll be receiving it back today and I made a list of test to do to it but I'd like to know if you guys have idea.

Specs :

• NZXT H440 Case
  
• NZXT Kraken X61 watercooling heatsink
  
• NZXT HUE+
  
• EVGA SuperNOVA 750 G2 (Gold 750w)
  
• EVGA 1070 GTX FTW
  
• MSI Z170-A PRO Motherboard
  
• I7-6700K (not overclocked)
  
• Seagate HDD 1 TB
  
• ADATA SP550 240 GB SSD
  
• HyperX Fury (2x 8GB DDR4)

When I say *hang*, it's that the mouse can still move, the sound seems to be ok, but the system is all frozen for a short period and it's happening randomly. I have a similar system at home and I'll be able to do part switching.

So far I'm focusing on a RAM problem, so I'll try the following (in order) :

• Try my ram in
  
• Unscrew the heatsink a little, make sure it's not too tighten
  
• Remove CPU and look if socket is dirty/clean

I'll do a few easy test before going that far, I'll try my SSD in the other computer and I'll also try running on intergrated graphic card.

Edit : Forgot to say, computer was on Windows 10 when the problem first happened, formated to Windows 8.1 for testing purpose, still have same problem.

Thank you for you help.

This post was edited by Play on Aug 21 2016 08:52am

It would help to have a Speccy screen shot as well...it will give us the temps and the OS you're running.



Get SPECCY here: http://www.piriform.com/speccy/download
...get the FREE version from the: Piriform Link
...Speccy is a really nice system hardware/temperature, information Utility.
...simply install it...and run the program...then post a screen shot of the main page of the program, when posting a problem/question on these forums.

I'll get it as soon as I have the computer. But for now (in celsius) :

GPU Temp vary from 55 to 70 (on load)
CPU Temp vary from 20 to 35

OS is Windows 8.1 up to date

This post was edited by Play on Aug 21 2016 09:00am

I doubt you've over tightened the cpu cooler. You'd know if it was to much and unscrewing it would not help it in any way.

Can you monitor the cpu utilization during these issues and can you isolate which process is causing it.
I'm thinking it may just be the fact the system is doing hidden updates since this is a fresh install.
Like you sad its not a True freeze as teh system comes back after a bit.

This post was edited by King Atrhur on Aug 21 2016 09:16am

Try new drivers

I would try, opening a command prompt as admin and typing: sfc /scannow

There is a space between the sfc and the /scannow.

Hi guys, thank you for your suggestion.

I did not had alot of time yesterday to do tests so I just did a quick one. I took both SSD from the two almost similar tower and then inverse these, both computer were running fines.

I now beleive that it's a driver problem. I'll keep you guys updated.

Last update, forgot to post. The problem was with the SSD, RMA is in the process right now. It was having very high latency randomly.