Quote (RMMhc @ 4 Sep 2014 20:49)
I finally got Sprint to admit there is a widespread issue with Samsung Galaxy S4's and S3's on the 4.4.2 kitkat update. I've had this phone five months and it hasn't worked a full day since I got it. They've replaced antenna, sim card, and the entire phone. Same problems. I threatened an "executive assistant" with legal action. Told him I'll file small claims court and Sprint won't bother to show. They'll settle for the small amount of money that I want, release me from my contract and that'll be that. But, it'll be his ass for costing them money when it wouldn't have cost them a dime to help me. Since then, they've called me five times to get this resolved. They put me on the phone with Samsung tech support on 3 way calls, and Samsung tech support confirms that 4.4.2 update is a no go for S4's and S3's.
They tried telling me I would have to pay off the phone ($400) to get an upgrade. I told them I don't want an upgrade. I want them to take the phone back and release me from contract. They said no. Now, looks like I'm getting my way.
Fuck you, Sprint. Fuck you so hard.
So you are mad at sprint because samsung and Google screwed up the update?