Computer Cleaning and Disinfection1.... Go here, get SuperAntiSpyware (free):
http://www.superantispyware.com/ ...save it to desktop.
2.... Go here, get TDSSKiller.exe
http://support.kaspersky.com/viruses/solutions?qid=208280748 save it to ur ...desktop.
3.... Install and update SuperAntiSpyware.
4....
UN hook Internet cable from back of comp....Reboot into safemode and run a FULL scan with SuperAntiSpyware...remove w/e it finds.
5.... Reboot back into normal mode and run TDSSKiller.exe following the directions where you downloaded it. Do w/e fixes/cures it suggests.
6.... Put your Windows CD/DVD in the optical drive....go to: START > Run and type: sfc /scannow and click OK...it takes about 20 mins to run, or less.
RE-hook Internet Cable to back of comp.7.... Using Internet Explorer go here:
http://www.eset.com/us/online-scanner/run ...and run a FULL scan...remove w/e it finds.
8.... Get CCleaner here:
http://www.piriform.com/ccleaner/download from the Prirform link. Install it and run both the CLEANER and the scan for ISSUES, remove w/e IT finds.
9.... Get Glary Utilities here:
http://www.glaryutilities.com/ ....install it and run it's TRACKS ERASER and it's REGISTRY SCANNER and DISK CLEANUP...remove w/e they find.
10...Get Malwarebytes (free) here:
http://www.malwarebytes.org/ ...from the GREY Download Now button....install it, update it, and run a full scan...remove w/e it finds.
11...Get Spybot Search & Destroy (altho the link changes a lot) here:
http://www.safer-networking.org/en/home/index.html ...update it and make SURE you do the Immunizations, which are the real reason for having this program. They will protect your browsers from becoming infected.
Currently (2011, summer) the best paid - for antiviruses are: Norton, Kaspersky, Bitdefender 2011 and ESET NOD32. So far no one has been able to crack these paid versions...so pony up or go for the free AV'sIf you have AVG Anti-Virus, (which is both over zealous and has been shown to have problems with Win7 on many occasions)...download either:
Microsoft Security Essentials AntiVirus from here:
http://tinyurl.com/66cgeygAvast! AntiVirus from here:
http://www.avast.com/en-us/free-antivirus-downloadAd-Aware AntiVirus from here:
http://www.lavasoft.com/products/adawarefree.php and save it to desktop.
Unhook internet cable from back of comp.
Reboot comp into safe mode, and completely UN-install AVG antivirus.
Reboot into normal mode and install Microsoft Security Essentials or Avast! or Ad-Aware.
Turn comp off....rehook internet cable to back of comp. Turn comp ON.
Update MSE OR Avast! or Ad-Aware, then do Windows Updates....then run a full scan with MSE OR Avast! OR Ad-Aware.
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------The program: HiJack This from Trend Micro.Get the 2.0.4 version here: http://free.antivirus.com/hijackthis/Getting Started1. Download Executable version of HiJack This v2.0.4 (See link above)
2. Create a Folder in C:\Program Files, called HiJack This ...place the Executable file in that folder.
3. Right click the HiJack This.exe file and create a shortcut on your desktop. Rename the shortcut to just: Hijack This
4. Once installed, double left click the short cut to run the program, a large white text box will open, you may just close that. Then you will see a GREY box..the program itself.
5. Click the bottom-most button named: "none of the above, just start the program"
6. When the program starts, click the "SCAN" button in lower left corner. When the scan is complete (approx. 1 minute or less), click the "Save Log" in the lower left.
7. The log will automatically open in your default text editor. Choose: Edit > Select All ...then right click the highlighted text and Choose: Copy. Leave the Program open.
8. Open your browser and go here:
http://www.hijackthis.de./index.php ...and in the large white box, click your cursor and the Ctrl + V to paste your log. Then click "Analyze".
9. Here you can see the BAD entries, one of which will be your Toolbar that you are trying to remove...simply switch back to the "still open program" and checkmark the corresponding box.
10. You may also choose other entries that are KNOWN to be BAD...then just click: Fix Checked: at bottom left of the Hijack This Program.
Note: Improper use of this program can cause Windows to become UN-bootable. Use with caution !If you are unsure of these instructions you can also go here: http://forum.networktechs.com/forumdisplay.php?3-Spyware-Central ...and after reading the Sticky called: 'Read Me First Before Requesting Help" ....then follow the directions therein and post your log in the "I am not a Geek" forums, and the experts there will walk you through the process.