The RAM is showing 8GB in dual channel in Speccy. Where are you seeing 2.2GB?



We would need to know how many sticks of RAM he has, and who made them.

/e It sounds like a bad mismatch of some cheap encono RAM.

This post was edited by Ghot on Aug 2 2017 09:10pm

Bestbuy, on a USB stick

in system info window obv....
He has a 32bit OS installed.

How many sticks of RAM does he have?

Yes in system info,

he has 2x 4GB hence the dual channel

This post was edited by BRYNihg24 on Aug 2 2017 09:15pm

Not always an indicator of how many sticks he has. I had 4x 2gb sticks that showed up dual channel 8gb back in the day

He told me he tried with just 1 stick and it still says 2.23 available

He needs to try installing the 64 bit Windows again....just make sure he resets the BIOS to defaults....first.

/e Sounds like a bad BIOS setting, to me.

If after setting the BIOS to defaults, it still won't install the 64 bit copy of Windows, then he has a bad copy of Windows.

This post was edited by Ghot on Aug 2 2017 09:22pm

Alright ill send an update once he tries this

and ty everyone!

Sometimkes motherboard manufacturer's mess around with a motherboard's BIOS settings (for w/e reason) before they sell it.
I've seen this happen many times. Depending on w/e BIOS setting they mess with...it can cause all kinds of weird problems.





/e Btw, this is what it says in his motherboard manual...











I don't know what version of 64 bit Windows he tried. But it shows that there is a setting in the BIOS, that could be causing the problem.

This post was edited by Ghot on Aug 2 2017 09:31pm