The SAGA of the RMA'd Velocirator continues....Back in February, when the Sabetooth motherboard's North Bridge...forgot about half of my installed RAM, it's Southbridge ate my WD 250GB Velociraptor...so I called WD and told them and they were very helpful and set me (2nd Day Air) a brand new 500GB Velociraptor. When I opened the box and saw that it was 500GB I called back and said: "are you sure this is right, I only sent a 250GB...they said: " Yes we are out of stock on the 250GB and our policy is the same of better, when we RMA a product.
Only problem was that the 500GB they sent had NO ....IcePack..it's heatsink. So, I called them about 4 days ago, and told them that it came w/o and IcePack....they apologized and said no problem, we will rush out another one with an IcePack.
Which they did, and this time they sent it Next Day Air. It just arrived today, and guess what? No IcePack ...again.

So, I called them just now, told them what happened, they again apologized profusely and said...no problem, we'll send you a 3rd one, that will definitely have an IcePack. I asked to talk to a supervisor...just to make sure the message really got from the RMA dept. to the warehouse. Supervisor said, he'd personally make sure, and that I should have another one with IcePack, by tomorrow. I doubt it'll get here tomorrow, since next day air took 4 days to get here.
So the SAGA continues...
ALSO, just received the OTHER previously RMA'd ASUS Sabertooth motherboard today. I wonder what strange and wonderful things I'll see when I open IT'S box

Yet again, instead of recieving a WD SATA II Velociraptor WITH and Icepack (heat sink)...I just recieved...not one, but TWO...MORE WD 500GB Velociraptos. This brings the total count now to FOUR 500GB SATA III Velociraptors LOL
At this very moment I am again on the phone with WD...I suggested they just send me an Icepack lol