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#11
Feb 16 2017 09:20am
Quote (urbanshaft @ Feb 16 2017 10:04am)
buyz razer
expects a quality product
el oh el


this

Razor is overrated pile of crap

you can never go wrong with Logitech or Steel Series
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#12
Feb 16 2017 09:31am
Quote (kclla @ Feb 16 2017 05:15pm)
Just curious, how long have you been using this mouse?

My house is using 3 deathadder chromas all bought within a year of eachother.

Hoping to not deal with a mouse apocalypse in 2-3 years haha


I've been using it since... September of last year. 😡😡😡😡😡😡
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#13
Feb 16 2017 09:46am
Im currently on my 2nd death adder. my next mouse definately wont be a razer
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#14
Feb 16 2017 09:46am
Quote (FzFroGG @ Feb 16 2017 09:31am)
I've been using it since... September of last year. 😡😡😡😡😡😡


Welp. razer mice have 2 year warranties, so I'd at least consider not hitting it anymore and looking at their warranty info haha.

https://www.razerzone.com/warranty#question5
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#15
Feb 16 2017 09:51am
Quote (kclla @ Feb 16 2017 05:46pm)
Welp. razer mice have 2 year warranties, so I'd at least consider not hitting it anymore and looking at their warranty info haha.

https://www.razerzone.com/warranty#question5


It's not like a hitting, it's like lifting it up and swiping it in every direction to make sure it's nothing underneath. Lol do they really though? I'm looking into that 100%. Pretty sure I registered it too.
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#16
Feb 16 2017 09:54am
Quote (FzFroGG @ Feb 16 2017 09:51am)
It's not like a hitting, it's like lifting it up and swiping it in every direction to make sure it's nothing underneath. Lol do they really though? I'm looking into that 100%. Pretty sure I registered it too.


Yeah men, find that invoice email from when you bought it.

They will probably be gay and make you troubleshoot by re-installing drivers, trying different usb port, trying a different mouse, checking for dust and lint ect to make sure it's actually the mouse that's the problem.

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#17
Feb 16 2017 09:57am
Quote (kclla @ Feb 16 2017 05:54pm)
Yeah men, find that invoice email from when you bought it.

They will probably be gay and make you troubleshoot by re-installing drivers, trying different usb port, trying a different mouse, checking for dust and lint ect to make sure it's actually the mouse that's the problem.


YOU PURCHASED THE PRODUCT FROM A RAZER RESELLER, PLEASE CONTACT THE RAZER RESELLER IN REGARDS TO YOUR LIMITED WARRANTY CLAIM. If your Razer reseller is in the United States or Canada, they will only assist you with your warranty claim for 30 days from the date of your purchase, please follow the steps below if it has been more than 30 days from the date of your purchase.

Got it from Walmart when it was on sale :(

Oh wait, right below it says if I can't I just RMA it to them, yeah?

Oh. Nvm. I don't think I have a proof of purchase..

This post was edited by FzFroGG on Feb 16 2017 09:59am
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#18
Feb 16 2017 10:05am
Quote (FzFroGG @ Feb 16 2017 09:57am)
YOU PURCHASED THE PRODUCT FROM A RAZER RESELLER, PLEASE CONTACT THE RAZER RESELLER IN REGARDS TO YOUR LIMITED WARRANTY CLAIM. If your Razer reseller is in the United States or Canada, they will only assist you with your warranty claim for 30 days from the date of your purchase, please follow the steps below if it has been more than 30 days from the date of your purchase.

Got it from Walmart when it was on sale :(

Oh wait, right below it says if I can't I just RMA it to them, yeah?

Oh. Nvm. I don't think I have a proof of purchase..


Most major retailers can look up receipts if you still have the credit/debit card you bought it with.

call walmarts receipt lookup # is 479-277-2643

Have your card/ store you bought it at, and date of purchase ready. They'll email you a PDF copy which you can send to razer

This post was edited by kclla on Feb 16 2017 10:07am
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#19
Feb 16 2017 10:51am
Microsoft optical mouse is #1, I'm being serious. 10+ yrs and still works ezpz, only mouse I can use to play csgo cos I'm too used to it.
Then steelseries / Logitech
My opinion ofc
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#20
Feb 16 2017 03:44pm
Always get extended warranties (preferably in-store) when buying Razer products, I forced my brother into purchasing the 2 year $10 warranty for a keyboard he got at BestBuy last week for this very reason.
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