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#11
Aug 31 2016 07:53pm
only 1. I'm guessing 1 is blue ray drive. Not sure what the other is. and then the HDD.
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#12
Aug 31 2016 07:55pm
If you have only 1 drive then your bios is seeing the hard disk.
You OS is corrupted and you now have to use the windows 10 recovery options.

Boot from either the USB or go into the recovery console for windows 10
there you can either fresh install or install fresh but retain personal files.

/edit
After that I would test HD with HD Tune, run a deep scan followed by a benchmark and post that back here.
Before running the deep scan back up data. if the drives is dying this can kill it.


This post was edited by King Atrhur on Aug 31 2016 07:56pm
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#13
Aug 31 2016 07:56pm
Oh...then follow the directions at the link above. :)

This post was edited by Ghot on Aug 31 2016 07:57pm
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#14
Aug 31 2016 07:56pm
Quote (King Atrhur @ Aug 31 2016 09:55pm)
If you have only 1 drive then your bios is seeing the hard disk.
You OS is corrupted and you now have to use the windows 10 recovery options.

Boot from either the USB or go into the recovery console for windows 10
there you can either fresh install or install fresh but retain personal files.


how do I go into the recovery console? I'm trying to boot from the USB but it just comes up with a blank screen with a dos cursor at the top left and does nothing...not sure why.
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#15
Aug 31 2016 07:58pm
Quote (Ghot @ Aug 31 2016 09:56pm)
If we knew what motherboard you have, we could download the manual and look up your BIOS settings.

When you first enter the BIOS, it should tell you in the top-center of the screen, the model of your ASUS motherboard. We need to know that.

Also in the top-right corner you might see something like: Exit/advanced mode.

It would be nice to have the ASUS model number and have you in advanced mode.


M5A97 LE R2.0
BIOS version 1401

I can get into the advanced mode. Mouse and keyboard are working in BIOS.
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#16
Aug 31 2016 07:59pm
restart holding shift or mash f8 till prompt after reseting.

/edit
If you have skype this processes would be much easier for me.
going to be on and off a bit here soon.

This post was edited by King Atrhur on Aug 31 2016 08:02pm
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#17
Aug 31 2016 08:04pm
Quote (King Atrhur @ Aug 31 2016 09:59pm)
restart holding shift or mash f8 till prompt after reseting.

/edit
If you have skype this processes would be much easier for me.
going to be on and off a bit here soon.


k hit f8 and boot device screen came up.

This post was edited by DoomOnYou on Aug 31 2016 08:05pm
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#18
Aug 31 2016 08:09pm
should go to the advanced trouble shooting menu
from there select trouble shoot.
then advanced settings then automatic repair.

if your boot menu key is f8 disable it in the bios and try again.
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#19
Aug 31 2016 08:11pm
Quote (King Atrhur @ Aug 31 2016 09:09pm)
should go to the advanced trouble shooting menu
from there select trouble shoot.
then advanced settings then automatic repair.

if your boot menu key is f8 disable it in the bios and try again.




Pretty sure ASUS' BIOS doesn't allow you to disable the F8 key.


@OP .... http://www.windowswally.com/how-to-fix-the-unmountable-boot-volume-error-in-windows-10/



On the Boot Menu, under Boot Option Priorities, it will list all the devices it finds in your comp. That is where you check to see if the hard drive is listed.

This post was edited by Ghot on Aug 31 2016 08:24pm
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#20
Aug 31 2016 08:26pm
I'm on skype with him now.
the drive is detected but it won't boot the recovery console.
Either the drives bad or the OS is too corrupted.

Were going to reinstall 10 now, then test the HD.
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