Depending on where and how you purchased an item a refund may be possible.
Typically, Blizzard offers refunds within a specific time frame after the purchase, and the game should be purchased directly from their store. Third-party purchases may have different refund policies. Collect all relevant information about your purchase, including the order number, date of purchase, and the name of the game you want to refund. Having these details readily available will make the refund process smoother.
Visit Blizzard's support website or customer support page. Look for options to contact their support team. You can typically find live chat, email, or phone support, depending on your region. When you connect with a Blizzard support representative, explain that you would like to request a refund for a game. Provide the purchase details you gathered earlier to help them locate your purchase in their system. Blizzard may ask for the reason behind your refund request. Be honest and provide a clear explanation. Valid reasons may include technical issues, dissatisfaction with the game, or accidental purchase.
The Blizzard support representative will guide you through the refund process. They may request additional information or provide specific instructions to complete the refund. Follow their guidance and provide any requested information promptly. Depending on the situation, the refund request may be processed immediately or require further review. If the refund is approved, you will typically receive the refund in the original payment method you used for the purchase. It's important to note that refund policies and procedures can change over time, so it's advisable to visit Blizzard's official website or contact their customer support for the most up-to-date information and specific instructions regarding the refund process.
Hope that helps.
https://us.battle.net/support/en/This post was edited by jyeyna on Jul 18 2023 03:28pm