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d2jsp Forums > Other Games > MMORPG > Star Wars: The Old Republic > How To Get Customer Support To Help You
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Member
Posts: 6,976
Joined: Jun 28 2010
Gold: 0.09
Dec 27 2011 04:33pm
simple, say you'd like to cancel your order

as of today, I still cannot play my preordered digital deluxe edition because I cannot use the key from Origin to activate my account.
Mailed them serveral times, then mailed that I'd like my money back(did it within a 7 day period), and today I get 4 calls of some customer support specialist trying to help me.

Too bad I couldn't pick up at work though, I'd like to know if they are gonna give my money back or not
Member
Posts: 26,292
Joined: Sep 15 2005
Gold: 30.01
Dec 27 2011 04:55pm
nope. they scammed you
Member
Posts: 19,932
Joined: Jun 26 2005
Gold: 0.00
Dec 27 2011 05:22pm
Quote (et3rnal @ Dec 27 2011 05:55pm)
nope. they scammed you


sc00mer
Member
Posts: 12,706
Joined: Mar 1 2003
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Dec 27 2011 05:56pm
Origin gives me gray hairs too, boycott EA and their crap imho.

good luck with getting your monies back
Member
Posts: 20,366
Joined: Sep 17 2007
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Dec 27 2011 07:06pm
play another game
Member
Posts: 12,147
Joined: Oct 1 2006
Gold: 105.00
Dec 28 2011 12:20am
There are two codes, one to active the account and one for the pre ordered edition.
Struggled with this until I actually read all the bloody registration e-mails they spam.
Banned
Posts: 968
Joined: Aug 9 2011
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Dec 28 2011 03:59am
Quote (Yggdrasill @ Dec 28 2011 02:20am)
There are two codes, one to active the account and one for the pre ordered edition.
Struggled with this until I actually read all the bloody registration e-mails they spam.




You still post on jsp?
I'm surprised every section didn't run you out of it. Hopefully you won't be coming around here much.
Member
Posts: 10,572
Joined: Mar 20 2007
Gold: 4.37
Dec 28 2011 09:56am
Having a physical copy>
Member
Posts: 6,976
Joined: Jun 28 2010
Gold: 0.09
Dec 28 2011 12:10pm
Quote (Yggdrasill @ Dec 28 2011 07:20am)
There are two codes, one to active the account and one for the pre ordered edition.
Struggled with this until I actually read all the bloody registration e-mails they spam.


never received the second key that i need
Member
Posts: 10,592
Joined: Jan 2 2007
Gold: 4,913.00
Dec 28 2011 12:58pm
oh hi there zotox. i got a warning message from a gm one time for flaming you remember?
go back to wow imo

also everyone already does that..i have people call everyday saying they want to cancel there service at the company I work at. to bad they don't really have another option. and most of them people are retarded and wish they would just drop our service.

This post was edited by ghc on Dec 28 2011 01:00pm
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