The game is dead an ancient especially on b.net the game has no soul anymore your just playing by yourself or with bots.
Every time you enter a game your screen is covered with messages from spam bots continuously entering and exiting relaying the same messages to you. Your lucky if there is many games going on nightmare and normal difficulty. When your reach hell 99% of games are bot run Diablo and Baal runs. On top of that like mentioned in previous posts the game has been heavily exploited with bots, hacks, bm players etc
The only charming thing about this game anymore is single players and something that begins with m, ends with s, and has od in the middle if you check google you'll find plenty.