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d2jsp Forums > Other Games > Path of Exile > Account Poofed ?!
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Mar 23 2023 01:14pm
Quote (Phantaszm @ 23 Mar 2023 19:50)
Never ever heard of this happening before

GGG's PoE client uses email address as account login so there wouldn't be a reason for them to ever delete it

And afaik, other client variants like Steam uses the actual Steam account information (which is also unique)

Unless they have some newly implemented system similar to old D2 LoD where older/unused characters are "deleted" then I can't think of a plausible explanation

Like I can imagine the very unlikely and rare chance that an unusued CHARACTER can be deleted or name changed because an active player might want it but deleting the actual account sounds weird


The account wasnt unused and had 10+ lvl 90+ chars on it. Well I didnt acctually play the account actively, but I logged in every few weeks for a couple of hours.

Yes, its wierd, but im not making this shit up.... seems indeed to be a new approach by GGG ... thats why I posted this topic :huh:
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Mar 23 2023 03:52pm
Quote (OrcishDevil @ Mar 23 2023 08:14pm)
The account wasnt unused and had 10+ lvl 90+ chars on it. Well I didnt acctually play the account actively, but I logged in every few weeks for a couple of hours.

Yes, its wierd, but im not making this shit up.... seems indeed to be a new approach by GGG ... thats why I posted this topic :huh:


can you make another account on that mail :rofl:
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Mar 23 2023 05:34pm
Are you sure GGG deleted it or someone else logged in and deleted it.
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Mar 23 2023 05:43pm
Quote (iRMT @ 24 Mar 2023 00:34)
Are you sure GGG deleted it or someone else logged in and deleted it.


Hmm..... while that is indeed possible in theory....I dont see how it could have happened, my passwords are really random and I dont ever use the same pw for more than 1 account....
And the person would need access to the connected mail adress aswell, cuz when poe recognizes an IP change it usually asks you for an unlock code sent to your mail addy....

Also why would someone delete it?! Rather capture and keep it then, no?!
GGG deleting the account is really the only realistic scenario imo...
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Mar 24 2023 06:40am
I know that I gave my buddy a nice, short name and he hadn't logged onto it for years+

eventually he logged in to give it back to me and it was gone

so... it became inactive and someone yoinked it, not sure how the name system works on poe.
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Mar 24 2023 07:43am
Quote (OrcishDevil @ Mar 23 2023 03:14pm)
The account wasnt unused and had 10+ lvl 90+ chars on it. Well I didnt acctually play the account actively, but I logged in every few weeks for a couple of hours.

Yes, its wierd, but im not making this shit up.... seems indeed to be a new approach by GGG ... thats why I posted this topic :huh:


It's weird because you're saying that your ACCOUNT got deleted, not the CHARACTER(s)

I'd try doing what the other guy suggested and see if you can create a new PoE account using the same login detail as the original

If it says that the account name/email address is already in use then it's either an error on GGG's end or intentionally by them
If it says that the name/email address is available then it's once again either an error on GGG's end or intentional

Regardless, I'd try to reach out to them on a different burner account
If they say it's a mistake, then hopefully you get the account back (since I'd hope that they take into consideration account creation date when debating if they're involved in RMT)
If it's intentional, then thank you for being the victim and letting us know :)
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