I have tried the "Retrieve lost account" thing but I do not know my secret answer.

This is the email they sent me (the x's are just replacing my real information)

Dear xxxxxxxxxxxx,

This is an automated message generated by Steam account administration to help you reset your Steam password.

Please enter the following code into the 'Verification Code' field of the 'Forgotten Password' dialog. (Enter the code exactly as written. You can use copy/paste operations to enter the code):

XXXXXXXXX

Please also enter the *answer* to the following question into the 'Secret Answer' field of the same dialog:

What did customer support last reset your passphrase to?

IMPORTANT: Please do not reply to this message to attempt to reset your password -- that won't work. You must enter the above information into the Steam application.
The Steam Support Team

How do I find out when customer last reset my passphrase to..?
I don't even know what a passphrase is, lol.

doesn't sound legit




this sounds like a phishing scam

I am clicking hte retrieve account thing on the steam login.
and it sends me the email right away when i click it.

It's the email everyone gets from Steam. You answer your question in Steam.

Is there a way to find out the question? I do not remember my question..

''What did customer support last reset your passphrase to?''
That's your question ...

pm me the screenshot of the email please, might be able to help.

the email is what in the first post, it is copied and pasted.


This post was edited by SpriteSoda on Aug 27 2011 12:50pm