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Member
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Aug 5 2011 10:23am
my friend just made a new acc and donated 20$ on it but the problem is that we cannot register it because of the wrong email but we cannot change email cause whenever we go to settings a white screen just pops up but it doesnt happen on my acc any ideas what to do?
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Aug 5 2011 10:24am
Member
Posts: 954
Joined: Dec 13 2010
Gold: 3.86
Aug 5 2011 10:25am
the thing was i remade the topic because we figured out the password but the settings will not alow us to change the email
Member
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Aug 5 2011 10:38am
Since u figured out the password, I'm assuming u have access to the account now

Go to:
Settings --> change Email

Enter the old email & the new one u want to change it to

He will have to revalidate his account

He can also resend the email validation & check is Spam/junk folder for the validation link (if he has access to the old email)
Member
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Joined: Dec 13 2010
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Aug 5 2011 10:40am
we cant go into the settings whenever we open it it just is a white screen wtf do we do?
Member
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Aug 5 2011 10:49am
Try clearing ur cookies/cache & reloading d2jsp
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Aug 5 2011 11:16am
that didnt do anything
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Aug 5 2011 11:28am
Your friend has to re install his/ her web browser. If that does not help, then your friend has to re install his/ her machine. Good luck.
Member
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Aug 5 2011 11:38am
do your friend live close to you?
if so he can try logon to jsp on your computer since it seems to be working for you?
Member
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Aug 5 2011 11:57am
this is my acc like im already validated n shit it just seems to be his actual acc
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