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#1
Aug 2 2011 05:42pm
I pm'd Njaguar directly with this issue and he sent me here. I don't understand why, but I'll repost my PM here anyway.


Quote (njaguar @ Aug 2 2011 06:44pm)
Quote (CorpusCallosum @ 2 Aug 2011 17:14)
I've been logged in for quite some time (since I joined JSP 6 months ago) and I've forgotten my account password as well as the e-mail which I originally used to register the account. (I still remember my Gold password, luckily...)

I was curious if there's any way that I could recover this information or have it sent to my new e-mail address so that I could change it to something more memorable.

I attempted to change my password just now and although my current account password was already automatically filled out in the "My Current Password" box in the form of 6 bullet points, the website informed me that it was the incorrect password when I clicked the "Change My Password" button and would not allow me to continue.

I'd like to purchase 10$ worth of FG in the near future but not with the risk of someday accidentally logging out looming over my head, rendering me unable to log back in or recover my account information due to the loss of my account password as well as the initial registered e-mail address.

Please help!


Please post on General Help for assistance with this issue:
http://forums.d2jsp.org/forum.php?f=34

Thanks

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#2
Aug 2 2011 05:44pm
http://forums.d2jsp.org/recovery.php
select the first option
put as much details as possible
Member
Posts: 1,261
Joined: Feb 28 2011
Gold: Locked
Trader: Scammer
#3
Aug 2 2011 05:52pm
Quote (ShadowFiend @ Aug 2 2011 07:44pm)
http://forums.d2jsp.org/recovery.php
select the first option
put as much details as possible


Thanks but I have already tried this once before when I accidentally logged out of my account 2 weeks ago, luckily an hour later my browser somehow remember my password despite clearing all forms and cookies beforehand which initially caused my log out.

I didn't hear back from jsp until a week later and my request was denied anyway.

I did at least try it again just now.

But somehow I feel I'll be denied again as I don't remember the email address I used to register the account nor the email provider.

This is BS.
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