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Member
Posts: 13,247
Joined: Oct 29 2006
Gold: 905.00
Jul 28 2011 10:39am
Is this normal?

I changed the password of one of my accounts, and I don't remember it, or something, I don't know.

Anywho, it is registered, but its not sending me the email. wtfx goin on? Does it usually take 2-3 + days???
Member
Posts: 3,060
Joined: Nov 18 2004
Gold: 40.93
Jul 28 2011 10:40am
You're hopefully talking about Diablo (one of my accounts?)
Anyway, you should usually receive an email immediately after requesting. Shouldn't take days.
Member
Posts: 8,042
Joined: Feb 2 2011
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Trader: Trusted
Jul 28 2011 10:45am
If ur talking about d2jsp, 1st off having Multiple accounts is not allowed

Email change notifications are usually instant, check ur spam/junk folder

If ur talking about account recovery, since u stated u can't remember ur password, those can take awhile

Plz be patient & provide as much info about ur account as possible

Date orbs purchased, tracked topics, etc

U have to prove that the account is actually urs
Member
Posts: 13,247
Joined: Oct 29 2006
Gold: 905.00
Jul 28 2011 11:08am
Yes, d2lod.

That's horrible. I know its registered, and I know what I registered it to.

Have no idea.
Member
Posts: 13,247
Joined: Oct 29 2006
Gold: 905.00
Jul 28 2011 11:09am
Lol, I didn't realize from the wrong perspective, could have looked like I was talking about multi jsp accoiunts.

Nah, my d2lod accounts.
Member
Posts: 3,060
Joined: Nov 18 2004
Gold: 40.93
Jul 28 2011 11:16am
Quote (sank @ 28 Jul 2011 19:09)
Lol, I didn't realize from the wrong perspective, could have looked like I was talking about multi jsp accoiunts.

Nah, my d2lod accounts.


Already checked your spam folder? That's where most of these emails go to.
Here's what Blizzard says about this:

Quote
-Check your email for a message from Battle.net. If a message does not appear within 24 hours, please try again or contact technical support. Note: Technical support can assist in troubleshooting why you may not get the email however we are unable to manually recover a password.


--> http://us.blizzard.com/support/article.xml?locale=en_US&articleId=20722
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