So I just got my cousin into playing Diablo 2, and he made an account on the website very recently, However he went to log into his account and it says LOGIN ERROR Account Disabled. Im posting on his behalf because he cant even ask for the help because he cant even access his account. As far as i know he hasnt even dont anything wrong. Can someone please explain why this has happened?. this is my 5th time trying to get an answer, ive send emails but have never gotten a response. Hes upset because he cant get into his account.

his account name is


Gold_cobra


thanks

Tell him to use this form:
http://forums.d2jsp.org/contact.php

However I doubt it will help, cuz:



Taken from: Forum Rules

This post was edited by Tomek25 on Jul 12 2011 06:30am

he has alsready used that form but hasnt recieved a reply at all. In fact he just made the account posted i think 2 trades and had to go to work, when he got back it was disabled........hes new at the game so he hasnt done anything wrong......

This post was edited by hawk_stringz on Jul 12 2011 06:31am

There is nothing he can do about it but being patient waiting for an answer. Keep in mind that accounts will not be disabled for no reason. Having multiple accounts is a common reasons for a disabled account.

When did he last try to log in? His last login/post was 4 hours ago in the trading forums. He's not locked/scammered/banned and looks like he still has full profile rights. If and when he does come back though have him read some of the posting rules.

http://forums.d2jsp.org/topic.php?t=56276674&f=169 here for example...early bumping.

Did your cousin make his account and/ or use his account via your PC? If so, that is considered a multiple account on your behalf. If your cousin owns a PC, your cousin should use his account via his home, but before that he should wait patiently for a reply from a D2JSP authority.

No it's NOT!! Rule is one account per person, not per PC or IP..

Review Forum Rules, there is absolutely no info about PC's / IP's.

This post was edited by Tomek25 on Jul 13 2011 12:58am